Best Freshdesk alternative for small companies

25th June 2018 in Freshdesk alternative

There aren’t as many complete customer support softwares as Freshdesk around there. It has a considerable amount of different features that complement each other in various aspects.

Small companies are always looking for the best cost/benefit solution, and there’s no blame on that. If there’s anything we can do to minimize costs, we will at least try it.

On the other hand, we don’t want to get rid of quality, and when the subject is Helpdesk, Freshdesk is a great software.

But what should you do when looking for a Freshdesk alternative which is better suited for small companies?

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The best Freshdesk free alternatives

21st June 2018 in Freshdesk alternative

There aren’t as many complete customer support softwares as Freshdesk around there. It has a considerable amount of different features that complement each other in various aspects.

Freshdesk tries to make the process more human and also more collaborative, so they allow peers with different knowledge to gather in the same conversation, avoiding restarting tickets and, consequently, this process makes users happier.

Their software start with a free plan and basic and limited tools. In case it works better for you, prices range from $19 to $89 user/month. Each plan has more features.

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What is the most intuitive Freshdesk alternative?

14th June 2018 in Freshdesk alternative

Helpdesk softwares are essential for mostly any company that wants to exist in the marketFreshdesk is cool. It is a helpdesk software with many features, covering from tickets to the reports with a great amount of possibilities.

So how can something out-stand a solution like it?

Well, we believe there are some aspects that can work even better. But we begin with a question: is more always better?

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Freshdesk alternatives with 5-second-long installation

10th June 2018 in Freshdesk alternative

Complete customer support softwares such as Freshdesk have considerable amount of different features that complement each other in various aspects. They can solve all of your customer support demands. 

But when you use it for a while, you’ll perceive you won’t need many of these features. Why is that?

Well, Freshdesk was developed thinking about most of the possibilities a complex company might need and tried to specify everything into these features. But the question is: do your Helpdesk system need it all?

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