Key Front App painpoints an alternative tool may overcome

16th July 2018 in Front App alternative

Like a good Helpdesk solution, Front is able to solve problems, has several functionalities and their own platform. But for its price, many companies canโ€™t afford it. So they should be aware of what kind of needs their software should solve and check if there are more suitable options for a lower price.ย 

Some of Front’s key features are:

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What essential features does a Front App alternative need?

10th July 2018 in Front App alternative

Front is able to solve a big problem: email team management. They have different and multiple functionalities, channels, integrations and they have their own email client. So how do other alternatives overcome Front?

By making work faster and simpler. Some alternative companies provide solutions for the same email team management problem at a same level but are simpler and affordable. You should be aware of what kind of needs their software should solve.

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Looking for an affordable Front App alternative?

4th July 2018 in Front App alternative

For many users, Front has a very good software, but not all of them know what else is available in the market. When you figure out what other opportunities softwares can provide to your company, you might even see that youโ€™re missing out with Front.

Although their tool is very good and works properly, in the long term Front isnโ€™t always practical. And agility is an important aspect when it comes to dealing with email, clientsโ€™ complains and other aspects of communication.

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Is Front App the best Shared Inbox alternative for small companies?

3rd July 2018 in Uncategorized

Small companies are always looking for the best cost/benefit solution, and thereโ€™s no blame on that. If thereโ€™s anything we can do to minimize costs, we will at least try it.

But some companies provide low cost without necessarily providing the best experience, so you should be aware of what kind of needs their software should solve.

Front is a growing software in the industry, and it has key features such as:

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Best Freshdesk alternative for small companies

25th June 2018 in Freshdesk alternative

There arenโ€™t as many complete customer support softwares as Freshdesk around there. It has a considerable amount of different features that complement each other in various aspects.

Small companies are always looking for the best cost/benefit solution, and thereโ€™s no blame on that. If thereโ€™s anything we can do to minimize costs, we will at least try it.

On the other hand, we donโ€™t want to get rid of quality, and when the subject is Helpdesk, Freshdeskย is a great software.

But what should you do when looking for a Freshdesk alternative which is better suitedย for small companies?

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The best Freshdesk free alternatives

21st June 2018 in Freshdesk alternative

There arenโ€™t as many complete customer support softwares as Freshdesk around there. It has a considerable amount of different features that complement each other in various aspects.

Freshdesk tries to make the process more human and also more collaborative, so they allow peers with different knowledge to gather in the same conversation, avoiding restarting tickets and, consequently, thisย process makes users happier.

Their software start with a free plan and basic and limited tools. In case it works better for you, prices range from $19 to $89 user/month. Each plan has more features.

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