What features does a HiverHQ alternative need?

17th August 2018 in Hiver HQ alternative

As we’ve mentioned in other articles, HiverHQ features leave many gaps in the market, which is why an alternative is several times needed to fill them.

There are various aspects that you might want to think about alternatives for it, we’ve listed the main three — but feel free to look for others here as well.

Also, keep in mind that no solution is perfect, so you need to look out for the one that fits best you and your company.

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Why you should be looking for a HiverHQ alternative

17th August 2018 in Hiver HQ alternative

 

Although in the email helpdesk market HiverHQ sells itself as a management software for teams, after analysing their service we have seen some aspects that need upgrades.

And it goes beyond just the software itself, expanding to the whole experience provided. Sometimes companies forget their work must begin much before users buy their product/service, and it ends after as well.

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