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🚀🚀🚀 How to work with developers when building your MVP? 🚀🚀🚀
Inside Scoop, Inside Drag: Episode 005 | April 2017
“Today’s video is about how we work with developers to produce our MVP. I want to explain the methodology, accountability and processes that we put around our relationship with our developers to ensure both technical and non-technical teams are happy, productive and that we all produce the best possible product. “
Zendesk is one of the biggest players, not to say the biggest, when it comes to helpdesk softwares. Many companies trust their services enormously — and they can handle it.
Although they have a killer solution, not always the most complete solution works best for everyone, as companies have different priorities and needs. Zendesk alternatives exist in big number across the whole internet, you just need to navigate throughout the different value propositions and find the perfect solution for your company.
To save you time, we developed a list with some companies you should have a look at before choosing what Zendesk alternatives works best for your team.
Zendesk has proven itself one of the most useful Helpdesk platforms on the market. Proof of this is simply its reputation in the sector and stunning $500 mil turnover. Being able to provide a great customer support used not to be easy before Zendesk. Today, the multimillionaire company proved helpdesk systems are not just a competitive differential, but a requirement for businesses.
When looking for Helpdesk solutions, Zendesk is the biggest but not the only one. Many companies, offer a different value proposition that might have a better fit with your company, especially if you are in a small team. So, how can something out-stand a solution like it?
Managing client relationship is necessary for every company. Some use basic tools – which work well – others need Helpdesk softwares, much more complex, buy yet precise. The aim is to solve customers’ issues and, of course, boost your performance.
In order to keep a good relationship with your clients, which can turn them loyal and promoters of your company, you must find a way to connect, solveandorganize its issues and information. In that way you can manage every detail and check if things are working fine for both of you.
Sharing emails might sound a bit challenging in the first place, but it can be much easier than you expect. There are some external tools that allow teams to collaborate on email. Others, like Drag, allow teams to do it right from inside Gmail, in a Gmail Team Inbox.
Regardless of the workflow your team uses, there is always a different method your team can adopt to collaborate on Gmail, so don’t worry. Here are some of the ideas.
Zendesk’s success has proved that its founding team was right about the need for change in the Helpdesk software industry. Zendesk has proven that companies need to have a dedicated system to provide customer support and that this system needs to be something intuitive and that employees enjoy using. The question here is:
Team Inbox is becoming quite popular among businesses.Mostly because it is changing email as we know it – in other words, that same un-collaborative place.
Email was firstly designed to be used as a direct channel, very similar to physical mail.However, as companies have been urging for more collaboration on their business activities, the concept of “Team Inbox” has emerged and rapidly spread across thousands of organizations.
Now it’s your turn to do the same, which is why we prepared 5 simple steps to turn Gmail into the perfect Shared Inbox for your team — transforming it into a productivity machine.