Credit to Front App for building a great Shared Inbox for Large Enterprises
They have raised a lot of money to do it – $125 million to be exact. Front now faces the challenge of building an app that is universally loved, instead of one for large Enterprises. If you’re reading this, then you’re already taking your first step towards understanding if you should look for a FrontApp alternative. So what’s the difference between Drag and Front? Read on to find out.
Drag is not just a Shared Inbox and it is not just for Large Enterprises
Considering making the switch to a FrontApp alternative?
I want to make the decision clear and simple for you. Drag isn’t for everyone. But, if you are part of a team using G Suite and are looking for a FrontApp alternative for email collaboration – definitely read on.
Drag is different from day one. The founding team have one mission – Give email-focused teams, control of their work in one tool, one place and one way. We believe that teams who live and breathe email don’t want to spread things across emails plus lots of extra tools and communication channels. They want to stay in Gmail not an extra email client.
Our founding team is made up of people from MIT, successful SaaS founders with multi-million revenue. We are a Techstars company, backed by key people @ Google to deliver on our vision. We know how businesses need to be run and are building the tools to do it.
Drag is also a remote-first team. We experience the team collaboration challenges first hand, every single day. So, long story short: if you’re looking for an app made by best team for the best teams – then you’re in the right place. Drag is the best FrontApp alternative.
Below, you’ll find information to help make an informed decision on how Drag compares to Front, including features and insights into why customers are making the switch.
We hope this helps…
Nick Timms, Co-Founder @ Drag
P.S. Need more convincing?
The rest of this page is for you. We’ve brought together some great minds across customers, investors within Google, and our internal team to ask the question “How do we differentiate?”. Here are top answers from top minds on why Drag is the best Front App alternative.
The TOP reasons why companies use Drag vs. Front
No switching between Gmail and Front
Front is not only competing directly with Gmail, but also it’s ever-growing features and the massive community of developers in the marketplace. Front users still use Front email client to collaborate and rely on Gmail for the personal inboxes. Does this sound crazy or is this just us? Drag is the best FrontApp alternative and works right inside Gmail.
Work in a visual way
Visual workflows are proven to make your team work faster and happier. Tools such as Trello, Monday.com, Asana and Jira all build a visual way of working, called Kanban. It kicks the ass of traditional lists. Nowadays, almost every task management software offers this and Drag brings this to email also to make your life easier also. Optionally, of course. Drag is the most visual FrontApp alternative
Cannot manage tasks and workflows with Front
Front is very good if you want to collaborate on email addresses like sales@ or support@. But managing this inbound communication of emails across different stages gets super challenging and confusing in a single team inbox. Drag gives users the option to convert emails into tasks in a project, into tickets for customer support, into leads in a sales pipeline opportunity or many other static pieces of a communication workflow, so you never miss a conversation and things don’t fall through the cracks.
Grow your business, not your costs
With a per user / month pricing, Front charges you more as you add each team member and grow your company and pain points. Besides, you need to pay for Front along with other tools for task management,CRM or customer support, for example. With Drag, you can manage multiple inboxes and save big. We replace lots of tools in one, with a flat pricing, for unlimited users. For a team of 5 using Front, Trello and Pipedrive, for example, Drag shared inbox can bring savings up to $250 / month.
Drag gives you control over your data
Front’s integration with Gmail has several limitations in terms of accessing historical data in your account, as well as synchronizing with your Gmail labels and folders. That’s another consequence of building a new email client. Drag keeps your historical data and personal organization in Gmail exactly how it was. In addition, if you uninstall Drag, everything is kept untouched in your regular inbox. No headache about finding where everything is and migrating it back to Gmail or another tool.
We created the category of the Everything Inbox for you.
Here is the defining moment…
Here is us defining the category of the Everything Inbox. Our clear vision from day one: Empower teams who live and breathe email, to control their work in one tool, one place and one way.
Reasons to believe in Drag
“The user interface of Drag seamlessly integrates with our workflow at Techstars. I’m not only a big user but also a believer of Drag’s Everything Inbox.”
Managing Director @Techstars Boston
“Teams do their best work when supported by simple but yet powerful tools. Drag takes email, a tool every team is already using, and gives it superpowers.”
Rich Paret, Senior Engineering
Director @Google, GM of @Fabric
“Drag is a fantastic tool to help our teams collaborate better. And it does so right from the email inbox, where so many of us spend most of our time at work.”
Technical Director @Google Cloud
5 stars from customers
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