Why go for Drag vs Front?

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Credit to Front for building a great Shared Inbox for large Enterprises

They have raised a lot of money to do it – $66 million to be exact. Front now faces the challenge of building a product that is universally loved, instead of one for large Enterprises (typically large investment means driving their product into an Enterprise market and moving away from SMB’s). If you’re reading this, then you’re already taking your first steps towards understanding if you should look for a FrontApp alternative. So what’s the difference between Drag and Front? Please read on to find out.

Drag is not just a Shared Inbox and it is not just for Large Enterprises


Considering making the switch to a FrontApp alternative?

I want to make the decision clear and simple for you. Drag isn’t for everyone. But, if you are part of a team using GSuite and are looking for a FrontApp alternative – definitely read on.

Drag is different from day one. The founding team have one mission – Everything Inbox for Teams – one single workspace to run your business from the place teams love: Gmail. 

Our founding team is made up of people from MIT, successful SaaS founders with multi-million revenue and most recently a Techstars alumni company (backed by key people @ Google to deliver on our vision). We know how businesses need to be run and are building the tools to do it.

Drag is also a remote-first team. We experience the team collaboration challenges first hand, every single day. So, long story short: if you’re looking for a product made by best team for the best teams – then you’re in the right place. Drag is the best FrontApp alternative.

Below, you’ll find information to help make an informed decision on how Drag compares to Front, including features and insights into why customers are making the switch.

We hope this helps…

Nick Timms
, Co-Founder @ Drag

P.S. Need more convincing?

The rest of this page is for you. We’ve brought together some great minds across customers, investors within Google, and our internal team to ask the question “How do we differentiate?”. Here are top answers from top minds on why Drag is the best Front App alternative.

The  TOP  reasons why companies use Drag vs. Front


No switching between Gmail and Front

Front is not only competing directly with Gmail, but also it’s ever-growing features and the massive community of developers in the marketplace. Front users still use Front to collaborate and rely on Gmail for the personal inboxes. Does this sound crazy or is this just us? Drag is the best FrontApp alternative and works right inside Gmail.


Drag gives you control over your data

Front has several limitations in terms of accessing historical data in your account, as well as synchronizing with your Gmail labels and folders. That’s another consequence of building a new email client. Drag keeps your historical data and personal organization in Gmail exactly how it was. In addition, if you uninstall Drag, everything is kept untouched in your regular inbox. No headache about finding where everything is and migrating it back to Gmail or another tool.


Cannot manage workflows with Front

Front is very good if you want to collaborate on email addresses like sales@ or support@. But managing those emails across different stages gets super challenging and confusing in a single team inbox. Drag gives users the option to convert emails into tasks in a project, into tickets in a Help Desk, into leads in a sales pipeline opportunity or many other static pieces of workflows so things don’t fall through the cracks.


Work in a visual way

Visual workflows are proven to make your team work faster and happier. Tools such as Trello, Monday.com, Asana and Jira all build a visual way of working, called Kanban. It kicks the ass of traditional lists. Nowadays, almost every task management software offers this and Drag brings this to email also to make your life easier also. Optionally, of course. Drag is the most visual FrontApp alternative


We created the category of the Everything Inbox for you.

Here is the defining moment…

Here is us defining the new category of the Everything Inbox. Others have since attempted to follow with “Team workspace in Gmail”, “Collaborative Workspace in Gmail” and other expressions. We created the category and as a Techstars Backed Company, have a clear vision from day one to deliver first Everything Inbox for teams – one single workspace to run your business.

Reasons to believe in Drag

DragApp Techstars

“The user interface of Drag seamlessly integrates with our workflow at Techstars. I’m not only a big user but also a believer of Drag’s Everything Inbox.”

Clement Cazalot,
Managing Director @Techstars Boston

DragApp Rich Paret

“Teams do their best work when supported by simple but yet powerful tools. Drag takes email, a tool every team is already using, and gives it superpowers.”

Rich Paret, Senior Engineering
Director @Google, GM of @Fabric

DragApp Javier Tordable

“Drag is a fantastic tool to help our teams collaborate better. And it does so right from the email inbox, where so many of us spend most of our time at work.”

Javier Tordable
Technical Director @Google Cloud

5 stars from customers

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