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No more struggles trying to collaborate in Gmail.
Gmail was not built for team use. But if you have been trying creative ways to collaborate or delegate tasks in Gmail (e.g. Google Groups? Sharing passwords?), you are not alone. And here are the good news: Drag instantly turns Gmail into a collaborative workspace.
No more fwd’ing or cc’ing emails around.
Connect shared inboxes or Google Groups (e.g. clients@, services@) to Drag boards and share them with your team. If you’re collaborating with clients or contractors, you can share them, cross-domain.
Know who is working on what.
Ensure that every message has an owner, so everybody knows who is working on what. It takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.
All the context you need in one place.
Have all the context you need around emails from one place – email history, to-do lists, notes, files, chat. No more back and forth between Gmail, CRM, task management tools, and team chat.
Communicate consistently.
Know when your emails are viewed. Use shared email templates with custom fields to send fast emails and bring consistency across your team. Use calendar-integrated due dates and reminders to never miss important deadlines.
Work together on emails and tasks.
Share email drafts or even reply on behalf of each other. Need help from a teammate? @mention them in the internal chat, within the context of that specific client and conversation.
Automate repetitive tasks.
Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. a client name) to specific team members. Let Drag do the hard work so you can focus on what matters.
Waste Logics onboards clients 125% faster with Drag
“Drag has made us more efficient by allowing us to monitor all emails and pick up emails for colleagues who are out of office, thus helping to improve our overall service and response time.”
Holly Jenkins
Chief Operating Officer @ Waste Logics
⏳ 125% faster
customer onboarding
processes.
⌛ 200% quicker
response times.
🔍 Transparency
increased for the management team.
