Billing & Upgrades

Questions about getting a superpowered inbox? We’ve got you covered.

How to upgrade?

Drag provides a Pro plan which provides additional features. There are a few ways you can upgrade your account from Free to Pro or Team.

Option 1
Go to our plans page and select Buy Now. This will take you to a checkout page where you can buy.

Option 2
Select the Upgrade to Pro link on Drag settings button.

Option 3
If your 14 day free trial has ended, selecting any Pro feature (such as below) will present you with the below.

From here, select Upgrade Now to buy Drag Pro.

Do you offer any discounts?

If you are a non-profit, education organization or a team of 10+ people, we have special offers for you! Please send an email to access@dragapp.com and let’s talk 😉

Can I subscribe with PayPal?

We only accept credit and debit cards for payments. All Drag payments are processed by Stripe (we do not accept payments by PayPal, but you can apply for a Paypal Credit card to receive a virtual credit card and use it to subscribe to Drag paid plans).

How to get an invoice from Drag?

Our team will be happy to help you with that! Send an email to access@dragapp.com and we will send it to you straight away.

How to transfer my subscription to another email address?

If you need to transfer your subscription to another email, please send us information toaccess@dragapp.com on the following:

– The email address you used to pay Drag
– The email address you want to transfer your subscription to

We will aim to get processed asap.

How to cancel my plan?

Noooooo, please don’t go! 😉

We’d love you to stay but understand we’re not right for everyone. We’d really appreciate if you can leave us feedback on your reasons.

If you need to leave, let us know by dropping us a quick email access@dragapp.com.

Drag is subscription-based and you pay upfront for the billing period. If you do cancelt, we’ll ensure that no further payments are taken, unfortunately, we do not offer refunds for the remaining period – it means you can continue using Drag for the remaining period. 

Full terms can be found here.

How to uninstall Drag?

Uninstalling Drag is really easy.

Step 1
Open a new tab and go to chrome://extensions/.

Step 2
Go to Drag’s Chrome extension listing and select the Trash icon

Step 3
Refresh Gmail and Drag will be uninstalled.

More questions?

We’re here on Live Chat, email or get answers on our Public Roadmap 👇