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Internal communication tools: our top 7

15th November 2018 in Uncategorized

Internal communication tools are more necessaryΒ than ever in any company. Even if you’re a freelancer and work by yourself, there’s plenty of communication you will need to do on a dailyΒ basis.

For many companies, there’s still a lack of tools, mostly because they’re afraid to try something new. You see, using new tools can generate a big cost for businesses, mainly for:

  • Buying new softwares;
  • Training people;
  • Using more of team’s time in order to get proficiency on the specific tool;

In a highlyΒ competitiveΒ market, it’s highly unlikely that VPs and CEOs will use their resources irresponsibly, which is why we’ve gathered information about great solutions available. It will save you time and money.

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How to choose the best Helpdesk for your company

5th November 2018 in Uncategorized

Finding the best helpdesk solution for your company isn’t always easy. Mostly because there are so many different options in the market. And specially if you’re a beginner, big software players β€” which are usually first to appear β€” aren’t necessarily the best option for you.

Helpdesks are great because they provide a centralized place to communicate with customers and make itΒ easier to trackΒ enquiries. Customers tend to also get happier because the time to solve issues drops dramatically. QuickFMS says it even makes your brand stand out.

With that in mind, we’ve decided to help you make that decision with the maisΒ arguments you need. Let’s get into it!Β 

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Helpdesk in Gmail: Yes, this is possible!

29th October 2018 in Uncategorized

Gmail Helpdesk is something relatively new, but quite useful for many companies β€” specially smaller ones.

When you don’t have a big team, it’s not always a good idea to invest money in a very expensive software that you just won’t use a lot. In this case, Gmail comes very handy. It’s probably a software your company already uses for email, and all you need to do is a small 5-second adjustment.

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