Yes, you can easily share your Gmail inbox!

4th October 2018 in Shared Inbox, Shared Gmail, Team inbox

Shared inboxes can be very handful for teams, but many still don’t even know about the possibility of it. It happens mainly because people are have quite accepted email as it is, and don’t think about it as an evolving technology.

The thing is email has been the most used business communication tool for the past couple of decades. It’s been available almost since the beginning of internet. Also, it’s probably one of the first things you set up when you start browsing.Β 

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Why (and how) you should share emails with your team

10th September 2018 in Shared Inbox, Shared Gmail, Team inbox

Sharing inboxes and emails with a team might seem like a hard task in the beginning, but as anything else, they’re quite easy if you choose the right tool.

You see, many people still don’t know how to do this task properly, which is why their companies aren’t growing as much as they could.

Fortunately, here’s this article to help you out, so first of all let’s see why you should share emails:

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Sharing email addresses with your team? So you need this

7th September 2018 in Shared Inbox, Shared Gmail, Team inbox

So you’re already using shared inboxes with your team, but are you making the most of it?

Although it was made to increase productivity, shared inboxes β€” or shared email addresses β€” can be a very tricky technology that will do the opposite. How so? By making wrong choices.

For instance, if you use a tool that is hard to learn, your team won’t adopt it. If it’s adding too much replies, your team will certainly get lost among emails (and you’ll lose track on who’s actually doing the work). So let’s see some good practices:

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Shared Inbox with Google Groups: you are (probably) doing it wrong!

31st August 2018 in Shared Inbox, Shared Gmail, Team inbox, Google Groups

Created in 2001 with the intention of being a discussion space for groups to share emails, Google Groups has been used for multiple purposes since then. Among them is sharing your inbox.

However, Google Groups have never been designed to be a collaborative tool. It simply is a mail list for groups in which you can send and receive emails. There are much simpler options to share your inbox then Google Groups.Β 

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Why you should share email with your team

27th August 2018 in Email Productivity, Organize Gmail, Shared Inbox, Shared Gmail

Business tools are allowing people to collaborate. Live chat apps have reached millions of users that prefer to communicate in a group on real time instead of sending time-consuming emails. Each day more and more files are shared on the cloud with several users, throw a simple shareable link, allowing people to work together on the same document from different computers. Why until today, why are not allowed to share email?

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How to manage Helpdesk in Gmail with a Shared Inbox

10th May 2018 in Shared Inbox, Shared Gmail, Team inbox

Managing client relationship is necessary for every company. Some use basic tools – which work well – others need Helpdesk softwares, much more complex, buy yet precise. The aim is to solve customers’ issues and, of course, boost your performance.Β 

In order to keep a good relationship with your clients, which can turn them loyal and promoters of your company, you must find a way to connect, solve and organize its issues and information. In that way you can manage every detail and check if things are working fine for both of you.

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Different ways to use a Gmail Shared Inbox

8th May 2018 in Shared Inbox, Team inbox

Sharing emails might sound a bit challenging in the first place, but it can beΒ much easier than you expect. There are some external tools that allow teams to collaborate on email. Others,Β like Drag,Β allow teams to do it right from inside Gmail, in a Gmail Team Inbox.

Regardless of the workflow your team uses, there is always a different method your team can adopt to collaborate on Gmail, so don’t worry. Here are some of the ideas.

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5 Steps to Turn Gmail into a Team Inbox

4th May 2018 in Shared Inbox, Shared Gmail, Team inbox

Team Inbox is becoming quite popular among businesses.Β Mostly because it is changing email as we know it – in other words, that same un-collaborative place.

EmailΒ was firstly designed to be used as a direct channel, very similar to physical mail.Β However, as companies have been urging for more collaboration on their business activities, the concept of β€œTeam Inbox” has emerged and rapidly spread across thousands of organizations.

Now it’s your turn to do the same, which is why we prepared 5 simple steps to turn Gmail into the perfect Shared Inbox for your team β€” transforming it into a productivity machine.

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G Suite Shared Mailbox: you are (probably) doing it wrong!

1st May 2018 in Shared Inbox, Team inbox


Just in case you don’t know, G Suite is a service provided by Google and allows users to personalize its products according to a certain domain β€” and branding. It’s commonly used by companies which want to keep consistency of their visuals and improve the overall experience across platforms. It also provides optimized tools to increase productivity.

However, even with investment on these tools, many companies still commitΒ mistakesΒ that hurt their productivity.Β The way of managing G SuiteΒ shared mailboxes is one of them.

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