Stop switching between tools.

Manage key business workflows from where they start and end – your inbox.

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Trusted by 20,000 companies all over the world.

Email is in the center of your workflows. Stop spreading them across different tools.

You are constantly switching between Gmail, a task management app, a CRM, a Help Desk and endless other tools that do not connect to each other. The only thing they are connected in common is email. Something seems broken, right? πŸ€”.

Boards for every workflow.

Drag boards represent workflows. They’re where information is shared and great teamwork happens. Shared Inbox or Google Groups Boards are connected to a team account such as support@ and receive incoming emails in real-time.Β Empty Boards start empty and don’t receive emails in real-time.

alternative to freshdesk

All the context your team needs in one place.

Have all the context you need around a client or project from one place – email, to-do lists, notes, files. No more back and forth between Gmail, CRM, task management tools, and team chat.

Keep your team on the same page.

Ensure that every message has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.

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Work together to get things done faster.

Collaborate on drafts or even reply on behalf of each other. Need help from a teammate? @mention them in your team chat, within the context of that specific client or ticket. Use shareable email templates to send fast emails and ensure consistency across your team.

Collaborate across functional teams.

Need information from different teams, like handoffs from the sales team to the onboarding team to onboard a new client? Or need to escalate a technical issue from the support team to the IT team? Share boards, individual emails, or tasks across different teams in 1 click.

alternative to zendesk
alternative to groovehq gmail

Easily move cards across boards.

Move cards across boards at once by just dragging and dropping into Drag boards. Easily perform handovers between teams (e.g. need to escalate a support ticket to the technical team? Just drag it from the β€œSupport” to the β€œIT Desk” board in 1 click so your IT team can take action immediately).

Automate repetitive tasks.

Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. a client name) to specific team members. Let Drag do the hard work so you can focus on your clients.

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Measure team performance.

View the performance of your team at a glance. Slice and dice with different reporting for real-time insights and stay on top to deliver an outstanding client experience.

Absolute Marketing saves 20 hours a month with Drag

β€œIt’s as if Trello, Gmail, Slack and a CRM had a baby! I love that I can organize my inbox into sections so I can see everything and know what is coming up next, rather than snoozing it or moving it to a folder to be forgotten forever!”

Elizabeth Pampalone

Founder @ Absolute Marketing

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⏳ 20 hours

saved per month.

πŸ“§Β 20,000 emails

handled per month.

πŸ“₯ 3 inboxes

shared in Gmail.

Learn how to use Drag for different workflows.

Using Drag as a Help Desk

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Using Drag as a Sales CRM

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Using Drag for task management

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Using Drag for other workflows

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Best-in-class support. We’re always here to help – here’s how to connect.

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πŸ“– Help center

How-to articles about Drag.

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