AI Summaries

Long threads, and the three sentences that matter

Long threads, short answers.

A customer replied 14 times. Two colleagues chimed in. There’s a forwarded attachment buried in message 8. Varley reads the entire thread and gives you the 3 sentences that matter: key points, decisions made, and what needs to happen next. Catch up in seconds, not minutes.

Varley is included in Plus ($18/mo) and Pro ($24/mo). No per-seat AI add-on.

Sales · thread

Re: 12 more seats for Bradley Co

14 messages
Tom wants 12 more seats live by Monday. Marcus confirmed Google sign-in works for the new team. Finance needs a PO number on the invoice before they can pay.

Next step

Elena to resend the invoice with the PO number

How it works

Context without the scroll.

The average support thread has 6-8 messages. Complex ones have 20+. When a colleague picks up a thread mid-conversation, they need to read everything before they can help. Summaries eliminate that. One click, full context, zero scrolling. Your team spends time resolving, not reading.

Thread
32 messages · 6 participants · 2 weeks
arrow_forward
auto_awesomeSummary
✓Decision: Approved Q3 budget of $48,000
✓Commitment: Sarah to send revised contract by Friday
⚠Blocker: Waiting on legal review of section 4.2

Key extraction

Key points extracted, not just shortened.

Summaries pull out decisions, commitments, and blockers, not just the most recent messages. A 30-email thread becomes 3 bullet points that capture what actually matters.

Next steps

Next steps highlighted automatically.

Every summary surfaces what needs to happen next: who committed to what, what’s pending, what’s blocked. Your team sees action items without scanning every message.

Key points
Budget approved at $48K
Contract revision in progress
Launch date confirmed: June 1
Next steps
Sarah Chen:Send revised contract
Due: Friday
Marcus Johnson:Schedule kickoff call
Due: Monday
Elena Rodriguez:Update CRM with new terms
calendar_todayCustomer Support - Daily Summary
Today
check_circle14 resolved
warning3 escalated
mail8 still open
Highlights
Fastest resolution: 4m (Sarah Chen - billing query)
Longest open: 2.3 days (API access - unassigned)
Busiest hour: 10-11am (6 new emails)

Board-level

Works on shared boards, not just individual threads.

Summarise an entire board’s activity for a daily standup. See what was resolved, what escalated, and what’s still open, across all threads on a board, in one view.

Drag · with Varley

The inbox your team and Varley work in together

Shared inbox, boards, live chat and WhatsApp for Gmail teams, with Varley, Drag’s AI, included from $18. Plus an MCP server your own AI tools can drive.

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