Copilot
Where you talk to Varley
Ask Varley anything. Then let it act.
“How many unresolved billing tickets this week?” “Assign the ones past SLA to Alex.” Varley answers from your real inbox data, proposes the next step, and takes it when you approve. In Gmail and the Drag web app.
Varley is included in Plus ($18/mo) and Pro ($24/mo). No per-seat AI add-on.
7 unresolved billing tickets this week
3 are past SLA. Assign to Alex?
✓ 3 tickets assigned to Alex
How it works
Your inbox becomes queryable. And drivable.
Most reporting tools require you to define what you want to track before the data comes in. Varley works backwards: you ask a question, it searches your entire shared inbox history for the answer, then closes the loop. When the answer implies work (three tickets past SLA, one thread unassigned), Varley proposes the action and runs it from the same panel once you approve. No dashboards to build, no exports to run, no tab-switching to act on what you found.
Natural language
Natural language, real answers.
Ask in plain English. Get structured responses with thread IDs, counts, and timelines. Varley understands context (“this week”, “enterprise accounts”, “unresolved”) without you defining those terms.
Cross-board search
Cross-board intelligence.
Ask about patterns across all your shared inboxes at once. “Which board has the most unresolved tickets?” “What’s our total response time across support and sales?” One Varley, all your boards.
It acts
From answer to action, one approval.
Varley connects what you asked to what should happen next. “3 tickets are past SLA. Assign to Alex?” Approve, and it assigns them: the same actions your team takes by hand, run from the panel. Anything that sends, moves or edits waits for you. Ask, decide, done.
Drag · with Varley
The inbox your team and Varley work in together
Shared inbox, boards, live chat and WhatsApp for Gmail teams, with Varley, Drag’s AI, included from $18. Plus an MCP server your own AI tools can drive.
