Ask your inbox anything.
“How many unresolved billing tickets this week?” “What’s our average response time for enterprise accounts?” “Show me everything from Acme Corp since January.” Ask in plain English. Get answers in seconds, not exports, not spreadsheets, not reports you need to build first.
Included in Plus ($18/mo) and Pro ($24/mo). No per-seat AI add-on.
7 unresolved billing tickets this week
3 are past SLA. Assign to Maya?
How it works
Your inbox becomes queryable.
Most reporting tools require you to define what you want to track before the data comes in. Co-pilot works backwards. You ask a question, and it searches your entire shared inbox history to find the answer. No dashboards to build. No exports to run. Just ask.
Natural language
Natural language, real answers.
Ask in plain English. Get structured responses with thread IDs, counts, and timelines. The co-pilot understands context (“this week”, “enterprise accounts”, “unresolved”) without you defining those terms.
Cross-board search
Cross-board intelligence.
Ask about patterns across all your shared inboxes at once. “Which board has the most unresolved tickets?” “What’s our total response time across support and sales?” One brain, all your boards.
Action-ready
Actionable, not just informational.
Co-pilot suggests next steps, not just data. “3 tickets are past SLA. Assign to Maya?” It connects the dots between what you asked and what you should do about it.
Explore Drag AI
AI Platform
The inbox your team and your AI work in together
Shared inbox, boards, live chat, and WhatsApp with AI included, in Gmail and beyond, plus an MCP server your AI tools can drive.
