smart_toyAI Co-pilot

Ask your inbox anything.

“How many unresolved billing tickets this week?” “What’s our average response time for enterprise accounts?” “Show me everything from Acme Corp since January.” Ask in plain English. Get answers in seconds, not exports, not spreadsheets, not reports you need to build first.

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Show me unresolved billing tickets this week

smart_toy

7 unresolved billing tickets this week

#7,441Duplicate charge2hSLA

#7,438Proration question6hSLA

#7,435Invoice format request1d

3 are past SLA. Assign to Maya?

How it works

Your inbox becomes queryable.

Most reporting tools require you to define what you want to track before the data comes in. Co-pilot works backwards. You ask a question, and it searches your entire shared inbox history to find the answer. No dashboards to build. No exports to run. Just ask.

>Show me unresolved billing tickets this week

#CustomerSubjectAssigneeDays

1Lisa ParkInvoice #4521 disputeSarah Chen2

2Sofia A.Payment terms queryMarcus J.1

3Chris M.Refund requestElena R.3

4Ryan O.Billing cycle changeUnassigned1

4 results · avg age 1.75 days

Natural language

Natural language, real answers.

Ask in plain English. Get structured responses with thread IDs, counts, and timelines. The co-pilot understands context (“this week”, “enterprise accounts”, “unresolved”) without you defining those terms.

Cross-board search

Cross-board intelligence.

Ask about patterns across all your shared inboxes at once. “Which board has the most unresolved tickets?” “What’s our total response time across support and sales?” One brain, all your boards.

>Which board has the most open tickets?

Support

Sales

Billing

General

Total open: 48 across 4 boards

>What needs attention today?

3 tickets are past SLA. 2 are unassigned.

person_addAssign 2 unassigned to Priya Patel

scheduleSend SLA reminder to customers

arrow_upwardEscalate oldest to Alex Thompson

Click to execute

Action-ready

Actionable, not just informational.

Co-pilot suggests next steps, not just data. “3 tickets are past SLA. Assign to Maya?” It connects the dots between what you asked and what you should do about it.