ANALYTICS
Understand what’s happening in your organisation and get insights into how productive you and your team are.
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4.7 stars from 1,200 reviews.
Collaboration in Google Workspace for 200,000+ users worldwide.
ANALYTICS
Card reports
Understand team workload and productivity across workspaces, including how many cards have been received, active or closed within a period of time.
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ANALYTICS
Tag and SLA reports
From new conversations to time to response, get valuable insights based on custom tags created for your workflows.
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ANALYTICS
User reports
Track key metrics such as assignments, emails sent and average response times at the team and individual levels. Ensure fair work distribution across team members.
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ANALYTICS
Response time reports
Track SLAs by monitoring first response times and average response times, at a team, workspace or individual level. Identify bottlenecks and get actionable insights for continuous improvement.
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92% of users increased team productivity after switching to Drag.
Accountability at scale
“I am very excited to have discovered Drag! I am impressed with this simple, cost-effective and infinitely scalable solution to facilitate our global customer service conversations.”
Anton von Rueden, President & COO @ Boosted Commerce
Join 200,000+ users using Drag
Exceptional collaboration, automation and communication in Google Workspace
Leading collaboration tool for Google Workspace users
Named Momentum Leader by G2.
200,000+ users worldwide
Spanning across 50+ countries.
No credit card required
No catch – free and paid options.
Setup in under 5 minutes
No IT teams required.
Google-approved security and trust
Google CASA certified, does not store your emails.
99.99% uptime in last 12 months
Monitored 24/7/365.
4.7 stars from 1,200 reviews.
