Two types of agentic CRM exist, walled and open, and the split decides your costs and your lock-in. Verified 2026 pricing, sized for small teams.
Nick Timms · Aug 1, 2026 · 13 min readLatest
ChatGPT reads Gmail through its built-in connector on paid plans, and OpenAI excludes that data from training. What the connector can and cannot do, the setup, and the routes the how-to guides skip: MCP and team inboxes.
Nick Timms · Jul 31, 2026Cursor has no built-in Gmail connection, so every setup runs through MCP. The two routes that work in 2026, the config that goes in .cursor/mcp.json, and the one warning about open-source Gmail servers most guides skip.
Nick Timms · Jul 31, 2026A buildable architecture for AI-era customer support: five layers with real costs, the verified map of MCP-ready platforms, a copyable escalation policy, and the same team costed three ways.
Duda Bardavid · Jul 31, 2026Superhuman now starts at $25 per user per month, and the tier people actually want is $33 to $40. The 8 best alternatives for 2026, priced from every vendor's own page, plus the honest answer for teams.
Nick Timms · Jul 29, 2026Every Missive plan priced for 2026, the 5-user cap on the $14 tier, and the unadvertised free plan with a 15-day memory its pricing page no longer shows.
Nick Timms · Jul 27, 2026Zendesk's 2026 plans from $19 to $115 an agent, the add-ons that stack on top, and the AI meter whose rate Zendesk does not publish anywhere.
Nick Timms · Jul 27, 2026What Gmelius costs in 2026, plan by plan with conversation caps, plus five years of archived captures showing an entry price that changed name and number four times.
Nick Timms · Jul 25, 2026How much have support tools raised prices since 2021? Five years of archived pricing pages show the seat barely moved while the real cost moved elsewhere.
Nick Timms · Jul 24, 2026The four AI support agents compared on architecture, pricing, and their own resolution claims, and the question smaller teams should ask before buying one.
Nick Timms · Jul 23, 2026Seven help desks judged for SaaS teams by stage, from founders' Gmail to enterprise, with verified 2026 pricing and an honest look at where each one fits.
Nick Timms · Jul 23, 2026Connecting Gmail to Claude takes three clicks. Knowing what Claude can and cannot do with your inbox, and the two settings to check first, is the part most guides skip. The safe setup, step by step.
Nick Timms · Jul 22, 2026
Chrome
Web
iOS
Android
