auto_awesomeAI Drafts

Your inbox already has the answers. The AI just writes them down.

Every time an email arrives, Drag's AI reads the thread, pulls context from your past conversations and knowledge base, and drafts a reply in your team's voice, with the specific sources cited. Your team reviews and sends. The AI does the writing.

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Included in Plus ($18/mo) and Pro ($24/mo). No per-seat AI add-on.

INCOMING · #7,441

James Rodriguez - Billing

Hi, I was charged twice for my subscription this month. Order #ORD-8842. Can you refund the duplicate?

AI DRAFT94% confidence

Hi James, I can see the duplicate charge on order #ORD-8842. I've initiated a refund of $24.00 to your card ending in 4819. It should appear within 3-5 business days. Apologies for the inconvenience.

refund-policy.mdStripe #ch_3N2kThread #7,441

How it works

Not autocomplete. Not templates. Actual drafts.

Most ‘AI drafts’ in competing tools are glorified autocomplete. They suggest a sentence or two and leave you to write the rest. Drag’s AI writes a complete reply because it has three things other tools don’t: your team’s full email history, your connected knowledge base, and your live integrations. It doesn’t guess what a good reply looks like. It knows, because it’s read thousands of yours.

SUPPORT BOARD

Re: Shipping delay

Hi Lisa, I'm really sorry about the delay with your order. I understand how frustrating this must be. I've personally escalated this with our warehouse team and...

auto_awesomeAI DRAFT

SALES BOARD

Re: Q3 Partnership

Hi Tom, Here's the renewal pricing you requested:
• Annual plan: $18/user/mo (25% off)
• 50 seats: $10,800/year
Let me know if you'd like to proceed.

auto_awesomeAI DRAFT

Tone matching

Trained on your tone, not a generic model.

The AI learns from how your team actually writes. Different boards, different voices. Same brain. Your support board sounds professional and empathetic. Your sales board sounds energetic and concise. The AI adapts to each one automatically.

Source grounding

Every source cited. Every claim verifiable.

Below every draft, you see which policy doc, which Stripe transaction, which past thread the AI pulled from. Low-confidence drafts queue for human review with a full trace of what the agent read and considered.

auto_awesomeAI Draft

94% confidence

Hi James, I can confirm your refund of $24.00 has been initiated for the duplicate charge on order #ORD-8842. It should appear within 3-5 business days.

Sources

description

refund-policy.md- Section 3.1

&nearr;

credit_card

Stripe #ch_392k- Refund processed

&nearr;

Thread #7,441- Original complaint

&nearr;

editComposing reply...

Hi Lisa,

Thank you for reaching out about your order. We sincerely apologize for any inconvenience this may have caused. I've checked your tracking number and the package is currently in transit.

compressShorten

expandExpand

spellcheckFix grammar

moodChange tone

Shortened:“Sorry for the trouble.”

Compose assistant

Compose assistant: one-click polish.

Already writing? Shorten, expand, fix grammar, change tone. One click. The compose assistant works inline, right where you’re typing. No context switches, no copy-paste into another tool.