Agents
Varley working on its own: it reads every email, acts in your tools, and resolves, or hands off when it should.
Email in. Resolution out.
Varley reads the email, checks what your team knows, takes the action in your tools and replies, or hands it to your team with everything it found.
Included in Pro, with monthly AI credits in every seat. Every price is on the AI credits page.
Varley · agent trace
How it works
It resolves. Or it hands off.
Most email AI stops at a suggested reply. Varley finishes the job: it reads the incoming email, works out what the customer actually needs, pulls the records that answer it, makes the fix in the tools you connect, and sends the response, with every step logged and every claim sourced. And when a conversation is outside its depth, it does the other professional thing: it hands it to your team, context attached, before anything ships. Hand-offs cost nothing.
Judgment built in
Knows when to act. Knows when to ask.
Every resolution carries a confidence score, and nothing ships below the threshold you set. High confidence resolves autonomously; anything uncertain hands off to a teammate with the full context Varley gathered, so your team starts from the middle, not from scratch.
Connected
Connected to every tool your team uses.
Varley reads from your knowledge base, docs and files; acts in the systems that hold the answer, like Stripe, HubSpot, Zendesk and Jira; and listens on the channels your customers actually use. Intelligence grounds all of it.
Trust
Every action logged. Every source cited.
Varley keeps a full audit trail: every classification, retrieval, action and send, timestamped and searchable. Every response links back to the article, record or doc it drew from. CASA Tier 2 certified, encrypted at rest and in transit.
Drag · with Varley
The inbox your team and Varley work in together
Shared inbox, boards, live chat and WhatsApp for Gmail teams, with Varley, Drag’s AI, included from $18. Plus an MCP server your own AI tools can drive.
