A better way to control teamwork.

Teams that switch to Drag are happier when everything is together. They are so much more efficient working from one place.

One place.

Be your happiest. Start, middle and end in email.

freshdesk alternatives Drag

One tool.

Stop using extra, unnecessary tools.

shared inbox in Gmail

One way.

One way to control work across the business.

Drag brings control to teamwork. Here is what teams can do.

Drag in under 60 seconds

Shared Inbox    COLLABORATION   

Drag instantly turns Gmail into the Everything Inbox for teams. Share company emails such as support@, sales@ right inside Gmail.

Multiple boards    WORKFLOW   

Your team can use shared boards and shared inboxes like they were their own – it can be used for anything from a simple Help Desk and CRM to a Marketing board.

Kanban / list views    WORKFLOW   

Drag turns Gmail into a Kanban layout (we call them boards). It’s a proven way to be more organized. You know how to use Gmail, so no training needed.

Email assignment    COLLABORATION   

Get work done faster by assigning emails and tasks to the best-placed team members. You can see, at a glance, who’s working on what.

@mentions    COLLABORATION   

@mention your team to start a real-time chat with someone to solve a Help Desk ticket faster, or to close a deal with more value. You can chat, internally, on any shared emails or tasks.

Internal team chat    COLLABORATION   

A private space for you and your team. Add context to any conversation by collaborating behind the scenes with your team.

Activity log    WORKFLOW   

Get a full history of all actions on a board. Learn what and when you need to deal with an email or task.

Tasks / subtasks    WORKFLOW   

Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.

Email notes    WORKFLOW   

Can’t remember some details? Add notes to any email so you’re always have information to hand.

Checklists    WORKFLOW   

Most emails come with things to get done. Separate these out and add them as actionable tasks.

Due dates    WORKFLOW   

Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date.

Shared drafts    COLLABORATION   

Work together on replies. Collaborate using shared drafts. Write a reply and have your colleague check it before sending.

Shared labels    COLLABORATION   

Share labels and organize your boards across your team with shared labels.

Collision detection    WORKFLOW   

Sometimes your team try to do the same thing at once. Drag detects this and notifies users when they’re both working on the same thing.

Reply as @alias    COLLABORATION   

Reply as yourself, your team or as the shared inbox address such as sales@ or support@.

Workflow automation    AUTOMATION   

Easily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team.

Google Groups    INTEGRATION   

Connect Google Groups to boards for your team to immediately manage the Groups inbox.

Google Calendar    INTEGRATION   

Drag syncs with your Google Calendar. Any email or task with a due date attached, will be automatically added to your Google Calendar so your team knows when stuff needs to be finished.

Team reports*   INSIGHTS  

Understand what’s happening on boards. Get insights into how productive you and your team are.

Merge cards*    WORKFLOW   

Merge cards into a collections to save time and energy. Group different emails and tasks into one single card to better manage your work.

Email templates*    WORKFLOW   

Quickly select templates to send, instead of having to write them from scratch. Access them fast, from inside Gmail.

Email sequences*   AUTOMATION  

Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails.

Email tracking*    INSIGHTS   

Know who’s viewing, clicking and replying to your emails. Think WhatsApp ‘double-tick’ technology.

Drip campaigns*    AUTOMATION   

Send a list and send one-off emails and email follow-ups as part of your marketing campaigns.

Approved Google secure   SECURITY  

Officially approved by Google-appointed third party security assessors.

Gmail add-on    MOBILE   

Work on Drag on the move. Drag’s Gmail add-on installs across devices and help organize your boards when you don’t have access to your computer.

Color coding    WORKFLOW   

Get a better overview of your boards by color-coding them based on time zones, urgency levels or anything that works best for you.

Drag to boards    COLLABORATION   

Drag works across boards. Received an email directly to you? Drag it to a team board so your entire team can help solve faster.

Sort / filter boards    WORKFLOW   

Sort and filter boards so that you can focus on the things that matter most. By person, statuses, colors, labels, you pick how to filter boards.

Want to see more?

* We are working to deliver on our vision of the Everything Inbox. Please view and feedback on future features

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