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Hundreds of powerful features.
All from inside Gmail

Drag comes with hundreds of features that make collaboration, automation and communication easy – directly from Gmail.

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4.7 stars from 1,200 reviews.

Workspace views

Manage your work your best way in Gmail

WORKSPACE VIEWS

Board view

Turn Gmail into a Kanban view (we call them boards). It’s an organized way to manage emails and tasks in a visually.

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WORKSPACE VIEWS

List view

List view is one of the familiar email layouts used in Gmail. Drag replicates this with enhanced additional features.

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WORKSPACE VIEWS

Preview view

Preview view is one of the fastest ways to get work done. It’s layout gives both a list of cards and a preview of detail.

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WORKSPACE VIEWS

Filtered views

Use pre-defined filters to find information faster on workspaces, from cards assigned to you to unread emails.

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Collaboration

Collaborate with your team in Gmail

COLLABORATION

Shared inbox

Turn Gmail into an all-in-one workspace for teams. Share company emails such as support@, sales@ right inside Gmail.

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COLLABORATION

Shared email drafts

Collaborate on email replies using shared drafts. Write a reply and have your colleague check it before sending.

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COLLABORATION

Compose as collaborator

Compose new emails from shared boards using a shared inbox or another team member’s email address.

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COLLABORATION

Reply as collaborator

Reply to emails from shared boards using a shared inbox or another team member’s email address.

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COLLABORATION

Collision detection

Drag detects and notifies when two or more users start working on the same conversation to prevent duplicated or conflicting replies.

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COLLABORATION

Team chat and @mentions

Add context to conversations with an internal chat per card. @mention team members to get their attention.

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COLLABORATION

Shared tags

Share labels and organize your boards across your team with shared labels.

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COLLABORATION

Assignments

Assigning emails and tasks to the best-placed team members. See, at a glance, who’s working on what.

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COLLABORATION

Permalinks

Generate card and board links and use the URLs anywhere.

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Workspace management

Organise teamwork in Gmail

WORKSPACE MANAGEMENT

Activity log

Get a full history of all actions on a board (and on a specific card). Learn what and when you need to deal with an email or task.

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WORKSPACE MANAGEMENT

Sort and filter

Sort and filter boards to find information faster. From sorting by due dates to filtering by assignees.

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WORKSPACE MANAGEMENT

Color code

Categorize cards by color-coding them based on time zones, urgency levels, or anything that works best for you.

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WORKSPACE MANAGEMENT

Card status

Classify cards according to their status (open, pending and closed) to better control workflows.

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WORKSPACE MANAGEMENT

Due dates

Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date.

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WORKSPACE MANAGEMENT

Merge cards

Group different emails and tasks into one single card to declutter workspaces and better manage your work.

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WORKSPACE MANAGEMENT

Custom fields

Create fields that apply specifically to your workflows, from a selection of 10+ field types.

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Email management

Manage emails across your team in Gmail

EMAIL MANAGEMENT

Email tracking

Know who’s viewing, clicking, and replying to your emails. Think WhatsApp’s ‘double-tick’ technology.

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EMAIL MANAGEMENT

Email notes

Can’t remember some details? Add notes to any email so you always have information to hand.

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EMAIL MANAGEMENT

Email templates

Access and send the most common emails without having to write them over and over again.

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EMAIL MANAGEMENT

Email sequences

Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails.

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Task management

Easily manage tasks in Gmail

TASK MANAGEMENT

Tasks

Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.

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TASK MANAGEMENT

Checklists

Most emails come with things to get done. Separate these out and add them as actionable tasks.

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TASK MANAGEMENT

Task notes

Add notes to any task so you always have information to hand.

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TASK MANAGEMENT

File upload

Share files with your team – upload all sorts of files to cards to close things faster.

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Automation

Automate your daily operations in Gmail

AUTOMATION

Automation rules

Create new rules and manage a full range of automations from inside Drag’s dashboard.

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AUTOMATION

Automated tagging

Automatically tag emails and cards based on certain triggers.

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AUTOMATION

Workspace routing

Automatically route conversations to the needed workspace based on certain criteria such a email sender.

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AUTOMATION

Automatic responder

Automatically send a response to emails received in your shared inboxes with Drag’s auto-responder rules.

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AUTOMATION

Round-robin assignment

Automatically assign emails and tasks by Round-Robin for an automated workload distribution.

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AUTOMATION

Load balancer assignment

Ensure even distribution of open and pending conversations among team members with load balancer.

AUTOMATION

Business hours

Define the operating hours for each of your workspaces and proactively manage SLAs.

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AUTOMATION

Custom notifications

Automatically trigger custom notifications to specific members based on certain criteria.

AUTOMATION

SLA rules

Improve time management to optimize response times with time-based rules.

Analytics

Gather data and insights on Gmail

ANALYTICS

Card reports

Visualize the volume of conversations created or that were active within a period of time.

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ANALYTICS

Tag and SLA reports

Run analysis on each tag or group of tags across boards and/or team members.

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ANALYTICS

User performance reports

Run performance reports (eg. emails sent or time to response) across team members.

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ANALYTICS

First response time reports

Understand the average time taken by team members to reply to the first email received on a conversation.

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ANALYTICS

Average response time reports

Understand the average time taken by team members to reply to existing conversation.

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ANALYTICS

Reports data export

Download data from reports in .csv format.

Admin management

Manage team roles and permissions in Gmail

ADMIN MANAGEMENT

Consolidated billing

Manage users and billing information for your entire team from one place and keep them all in sync.

ADMIN MANAGEMENT

Admin role

Restrict account permissions to specific users assigned to admin roles.

ADMIN MANAGEMENT

Default user roles and permissions

Assign pre-defined roles to each user, which imply the actions that they are allowed to perform in Drag.

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ADMIN MANAGEMENT

Custom user roles and permissions

Create custom roles with your own combination of permissions, and map those roles to team members.

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Integrations & API

Integrate your workflow with apps in Gmail

INTEGRATIONS & API

Gmail

Turn Gmail into your Team’s Workspace and manage workflows without leaving your inbox.

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INTEGRATIONS & API

Google Workspace

Seamlessly integrate Drag workspaces to your Google Workspace account and settings.

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INTEGRATIONS & API

Google Groups

Turn Google Groups into shared inboxes by connecting your existing Google Groups to Drag shared boards.

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INTEGRATIONS & API

Google Calendar

Automatically generate Calendar events and reminders from team emails or tasks, and never miss a deadline again.

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INTEGRATIONS & API

Zapier

Integrate Drag to 5,000+ Apps, from a CRM to website forms.

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INTEGRATIONS & API

API

Create custom automations and integrations of your own.

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Apps

Drag’s range of apps

APPS

Gmail Chrome extension

Turn Gmail into your Team’s Workspace using Drag’s Chrome extension.

Install Chrome extension
APPS

iOS App

Enable your team to solve collaborate on work, on the go with Drag’s iOS app.

Download iOS App
APPS

Android App

Enable your team to solve collaborate on work, on the go with Drag’s Android app.

Download Android App

92% of users increased team productivity after switching to Drag.

Join 200,000+ users using Drag

Exceptional collaboration, automation and communication in Google Workspace

Leading collaboration tool for Google Workspace users

Named Momentum Leader by G2.

200,000+ users worldwide

Spanning across 50+ countries.

No credit card required

No catch – free and paid options.

Setup in under 5 minutes

No IT teams required.

Google-approved security and trust

Google CASA certified, does not store your emails.

99.99% uptime in last 12 months

Monitored 24/7/365.

4.7 stars from 1,200 reviews.

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