Hundreds of powerful features.
Drag comes with hundreds of features that make collaboration, automation and communication easy – directly from Gmail.
4.7 stars from 1,200 reviews.
Workspace views
Manage your work your best way in Gmail
WORKSPACE VIEWS
Board view
Turn Gmail into a Kanban view (we call them boards). It’s an organized way to manage emails and tasks in a visually.
WORKSPACE VIEWS
List view
List view is one of the familiar email layouts used in Gmail. Drag replicates this with enhanced additional features.
WORKSPACE VIEWS
Preview view
Preview view is one of the fastest ways to get work done. It’s layout gives both a list of cards and a preview of detail.
WORKSPACE VIEWS
Default views
Use pre-defined filters to find information faster on workspaces, from cards assigned to you to unread emails.
WORKSPACE VIEWS
Custom views
Save and quickly access cards that meet a certain set of predefined conditions, such as the ones containing the tag “urgent”.
Collaboration
Collaborate with your team in Gmail
COLLABORATION
Shared inbox
Turn Gmail into an all-in-one workspace for teams. Share company emails such as support@, sales@ right inside Gmail.
COLLABORATION
Shared email drafts
Collaborate on email replies using shared drafts. Write a reply and have your colleague check it before sending.
COLLABORATION
Compose as collaborator
Compose new emails from shared boards using a shared inbox or another team member’s email address.
COLLABORATION
Reply as collaborator
Reply to emails from shared boards using a shared inbox or another team member’s email address.
COLLABORATION
Collision detection
Drag detects and notifies when two or more users start working on the same conversation to prevent duplicated or conflicting replies.
COLLABORATION
Team chat and @mentions
Add context to conversations with an internal chat per card. @mention team members to get their attention.
COLLABORATION
Shared tags
Share labels and organize your boards across your team with shared labels.
COLLABORATION
Assignments
Assigning emails and tasks to the best-placed team members. See, at a glance, who’s working on what.
Workspace management
Organise teamwork in Gmail
WORKSPACE MANAGEMENT
Activity log
Get a full history of all actions on a board (and on a specific card). Learn what and when you need to deal with an email or task.
WORKSPACE MANAGEMENT
Sort and filter
Sort and filter boards to find information faster. From sorting by due dates to filtering by assignees.
WORKSPACE MANAGEMENT
Color code
Categorize cards by color-coding them based on time zones, urgency levels, or anything that works best for you.
WORKSPACE MANAGEMENT
Card status
Classify cards according to their status (open, pending and closed) to better control workflows.
WORKSPACE MANAGEMENT
Due dates
Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date.
WORKSPACE MANAGEMENT
Merge cards
Group different emails and tasks into one single card to declutter workspaces and better manage your work.
WORKSPACE MANAGEMENT
Custom fields
Create fields that apply specifically to your workflows, from a selection of 10+ field types.
Email management
Manage emails across your team in Gmail
EMAIL MANAGEMENT
Email tracking
Know who’s viewing, clicking, and replying to your emails. Think WhatsApp’s ‘double-tick’ technology.
EMAIL MANAGEMENT
Email notes
Can’t remember some details? Add notes to any email so you always have information to hand.
EMAIL MANAGEMENT
Email templates
Access and send the most common emails without having to write them over and over again.
EMAIL MANAGEMENT
Email sequences
Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails.
EMAIL MANAGEMENT
Forward privately
Continue in private a conversation that started shared.
Task management
Easily manage tasks in Gmail
TASK MANAGEMENT
Tasks
Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.
TASK MANAGEMENT
Checklists
Most emails come with things to get done. Separate these out and add them as actionable tasks.
TASK MANAGEMENT
File upload
Share files with your team – upload all sorts of files to cards to close things faster.
Automation
Automate your daily operations in Gmail
AUTOMATION
Automation rules
Create new rules and manage a full range of automations from inside Drag’s dashboard.
AUTOMATION
Automated tagging
Automatically tag emails and cards based on certain triggers.
AUTOMATION
Workspace routing
Automatically route conversations to the needed workspace based on certain criteria such a email sender.
AUTOMATION
Automatic responder
Automatically send a response to emails received in your shared inboxes with Drag’s auto-responder rules.
AUTOMATION
Round-robin assignment
Automatically assign emails and tasks by Round-Robin for an automated workload distribution.
AUTOMATION
Load balancer assignment
Ensure even distribution of open and pending conversations among team members with load balancer.
AUTOMATION
Business hours
Define the operating hours for each of your workspaces and proactively manage SLAs.
AUTOMATION
Custom notifications
Automatically trigger custom notifications to specific members based on certain criteria.
AUTOMATION
SLA rules
Improve time management to optimize response times with time-based rules.
Analytics
Gather data and insights on Gmail
ANALYTICS
Card reports
Visualize the volume of conversations created or that were active within a period of time.
ANALYTICS
Tag and SLA reports
Run analysis on each tag or group of tags across boards and/or team members.
ANALYTICS
User performance reports
Run performance reports (eg. emails sent or time to response) across team members.
ANALYTICS
First response time reports
Understand the average time taken by team members to reply to the first email received on a conversation.
ANALYTICS
Average response time reports
Understand the average time taken by team members to reply to existing conversation.
ANALYTICS
Reports data export
Download data from reports in .csv format.
Admin management
Manage team roles and permissions in Gmail
ADMIN MANAGEMENT
Consolidated billing
Manage users and billing information for your entire team from one place and keep them all in sync.
ADMIN MANAGEMENT
Admin role
Restrict account permissions to specific users assigned to admin roles.
ADMIN MANAGEMENT
Default user roles and permissions
Assign pre-defined roles to each user, which imply the actions that they are allowed to perform in Drag.
ADMIN MANAGEMENT
Custom user roles and permissions
Create custom roles with your own combination of permissions, and map those roles to team members.
Integrations & API
Integrate your workflow with apps in Gmail
INTEGRATIONS & API
Gmail
Turn Gmail into your Team’s Workspace and manage workflows without leaving your inbox.
INTEGRATIONS & API
Google Workspace
Seamlessly integrate Drag workspaces to your Google Workspace account and settings.
INTEGRATIONS & API
Google Groups
Turn Google Groups into shared inboxes by connecting your existing Google Groups to Drag shared boards.
INTEGRATIONS & API
Google Calendar
Automatically generate Calendar events and reminders from team emails or tasks, and never miss a deadline again.
Apps
Drag’s range of apps
APPS
Gmail Chrome extension
Turn Gmail into your Team’s Workspace using Drag’s Chrome extension.
APPS
iOS App
Enable your team to solve collaborate on work, on the go with Drag’s iOS app.
APPS
Android App
Enable your team to solve collaborate on work, on the go with Drag’s Android app.
92% of users increased team productivity after switching to Drag.
Join 200,000+ users using Drag
Exceptional collaboration, automation and communication in Google Workspace
Leading collaboration tool for Google Workspace users
Named Momentum Leader by G2.
200,000+ users worldwide
Spanning across 50+ countries.
No credit card required
No catch – free and paid options.
Setup in under 5 minutes
No IT teams required.
Google-approved security and trust
Google CASA certified, does not store your emails.
99.99% uptime in last 12 months
Monitored 24/7/365.
4.7 stars from 1,200 reviews.