Drag doesn’t duplicate emails

Gmelius has built their architecture so that when an email is sent to a shared inbox, a copy of the email is sent to every individual user’s inbox. You can’t stop users from forwarding emails externally, for example. Or, if someone leaves, every email sent to the shared inbox will still be in their inbox.

With Drag, if someone leaves your company, they immediately lose access to any future and historical emails in a shared inbox.

Upload files to cards

Sometimes, you may want to refer to certain documents or files while working on emails or tasks. For example, uploading a video recording from a customer in a manually-created task card, so that your Support team can quickly understand what is going on.

Gmelius doesn’t allow you to upload files on boards. Drag lets you share files with your in the context of a conversation to close things faster.

Turn your own inbox into a kanban board

It’s optional, but Drag allows you to turn your own inbox into a kanban board too, in real time. Organize and manage your own tasks, due dates, notes, all in a visual way from Gmail. Gmelius only allows you to add extra kanban boards, without adding any value to your own inbox. If you like an organized inbox, Drag is probably the best Gmelius alternative for you.