MCP server

Your inbox, from any AI tool

Drag's open-source MCP server gives Claude, ChatGPT, Gemini, Copilot, and Cursor 47 tools across 12 categories: read and reply to email, send WhatsApp messages, search threads, manage boards, and pull analytics, all through natural language.

  • 200,000+ users
  • 4.7 on G2
  • No credit card

What your AI can do.

Everything your team does in Drag, an AI client can do by prompt: read and write, across email, WhatsApp, boards, and analytics.

Email & triage

Read, reply, and triage by prompt

Ask for the unread queue, get drafts in your tone on the threads that need answers, and have conversations assigned to the right teammate - without opening the inbox. Replies land as drafts for review or send directly, your call per prompt.

MCP sessionClaude

Draft a reply to Lisa's duplicate charge email, my tone, and assign it to Sarah

Lisa Park
Lisa Park
I was charged twice for my April subscription...
Sarah Chen
AI draft readyreview before sending

Hi Lisa, you're right - order #ORD-8842 was charged twice. I've refunded the duplicate; it should reach your card in 3-5 business days...

WhatsApp

WhatsApp, from your AI

Read WhatsApp conversations, send messages, and fire approved templates with variables filled in - the only MCP server in the shared-inbox category with WhatsApp tools. One prompt closes the loop from 'check Maria's chat' to 'confirmation sent'.

MCP sessionChatGPT

Let Maria know her refund was processed today, use the receipt template

WMaria SantosWhatsApp

Hi! Any update on my refund?

Hi Maria, your refund was processed today. Receipt #R-2214 attached - it will reach your account in 3-5 business days.

sent via template · just now

Analytics & knowledge

Numbers and answers on demand

Pull response times, workload, and SLA breaches into any AI conversation, and read or write knowledge base articles while you are there. Your Monday metrics review becomes one prompt instead of a dashboard session.

MCP sessionCursor

How fast did we respond this week? Flag any SLA breaches

Avg first response

23 min

-15% vs last week

Threads handled

47

3 boards

SLA breaches

2

both on Tuesday

2 breached threads flagged and reassignedget_response_times

All 47 tools.

47 tools across 12 categories, read and write, with no per-tool metering.

Email8

list_threads · get_thread · reply_to_thread · send_new_email · search_threads · filter_threads · move_thread · move_threads_bulk

Cards6

list_cards_in_column · get_card · create_card · update_card · move_card · archive_card

Boards5

list_boards · get_board · list_columns · list_board_members · list_teams

Knowledge Base5

list_articles · get_article · create_article · update_article · search_knowledge

Analytics4

get_response_times · get_avg_response_time · get_daily_activity · get_closed_activity

Labels4

list_labels · add_label_to_thread · remove_label_from_thread · toggle_labels

WhatsApp4

get_whatsapp_conversation · list_whatsapp_templates · send_whatsapp_message · send_whatsapp_template

Automations3

list_automations · toggle_automation · toggle_ai_drafts

Contacts3

search_contacts · get_contact_conversations · create_contact

Comments2

add_comment · get_comment

Tags2

list_tags · add_tag_to_card

Tasks1

create_task

Set up in minutes.

Open source, MIT licensed, and built on the Model Context Protocol standard.

1

The connector path

Claude, and any client with connector settings: paste one URL, enter your API key once on the secure connect page, done. No config file, no install, no restart.

2

The config-file path

Claude Code, Cursor, Windsurf: one command, or one config block from our interactive config generator.

Grab your API key from Settings inside Drag. MCP access is included on the Pro plan, and every 7-day trial runs with full Pro access. The connection inherits your Drag permissions - the AI can only see and do what you can - and you can revoke the key any time. Full walkthrough of both paths, with troubleshooting: the step-by-step guide. For the bigger picture, read MCP for customer support or run support inside Claude or ChatGPT.

Open source, MIT licensedGitHubnpmDocumentation
Setup guides

Drag AI

The inbox your team and your AI work in together

Shared inbox, boards, live chat, and WhatsApp with AI included, in Gmail and beyond, plus an MCP server your AI tools can drive.

7-day trial, no card required4.7 · 1,200+ reviews
Gmail extension
Web app
Desktop
iOS + Android
API
MCP server: works with Claude, ChatGPT, Gemini, Copilot, Cursor