Questions? We have answers…

Is Drag free?

Yes, absolutely. The Free plan is free forever. It comes with an unmatched level of features compared to other tools. We make money on our paid plans.

Do we pay extra for more users?

Yes. It’s a simple $10 user / month if you’re a team. That’s the top plan! Everything that we develop will come into this plan 🙂

What is the definition of User in the pricing?

Our definition of user is the same used in Google Workspace. If you have a dedicated user in your Google Workspace account for inboxes such as support@, they’re also considered a user in Drag subscriptions.

We’re a big team. Do you offer an Enterprise plan?

Yes. Please contact us if you’re a super-big team (typically 50+). You’ll have different needs and we need to support you in a different way.

Can you use on many domains?

Yes you can work across multi-domains.

Do you offer discounts?

Yes. When you pay for the year upfront, we offer a discount.

Do you support non-profits and educational institutions?

If you are working on behalf of a non-profit, NGO or an educational institution please send us an email. These are close to our heart – we were born out of MIT (Massachusetts Institute of Technology) and so love to support charitable and educational causes.

Do you require a credit card to start a trial?

We do not ask for a credit card and you will only process payment if you choose to proceed. You can cancel at any time.

Can we cancel any time?

Yes. You can cancel any time. There is no minimum contract.