The best Helprace alternative is Drag.

Upload files to cards

Sometimes, you may want to refer to certain documents or files while working on emails or tasks. For example, uploading a video recording from a customer in a manually-created task card, so that your Support team can quickly understand what is going on.

Helprace doesn’t allow you to upload files on boards. Drag lets you share files with your in the context of a conversation to close things faster.

Merge cards

Declutter your boards by stacking cards about the same topic into one. Group cards and conversations together like different threads from the same company, or related tasks for the same piece of work. Keep your boards clearer and more organized for your team.

Turn your own inbox into a kanban board

It’s optional, but Drag allows you to turn your own inbox into a kanban board too, in real time. Organize and manage your own tasks, due dates, notes, all in a visual way from Gmail. Helprace only allows you to add extra kanban boards, without adding any value to your own inbox. If you like an organized inbox, Drag is probably the best Helprace alternative for you.

Fit-for-purpose chat and notes

Helprace only has 1 little field to input comments, @mentions and notes about a specific email. But chat and notes are very different things.

You may want to register notes about a meeting with a customer, or write down certain observations about a lead in a pipeline. A simple comments space doesn’t work for that. Drag is the Helprace alternative with dedicated real time team chat and a dedicated space for email note taking.