Looking for a Clientflow alternative?
If you only want a comprehensive Shared Inbox, Project Management software and time management solution and are happy to be between Gmail and another tool, Clientflow may be a strong option. If you are part of a team using Google Workspace and are looking for a simple Clientflow alternative – definitely read on. We have designed this page to help you make a clear decision and explore insights into why customers switch to Drag.
Shared Inboxes (eg. support@)
Ticket assignment
Workflow automation
Team reports and analytics
Works inside Gmail
Easy setup
No training required
Collaboration cross-domain
Does not store emails
Quality of support rating (G2)
4.5
4.7
Drag is the best Clientflow alternative if…
Your organization uses Google Workspace
Your team already uses Gmail, and Clientflow is an extra tool. Their users constantly switch between Clientflow (to support customers) and Gmail (to check individual emails). Drag is an excellent Clientflow alternative for Gmail users because it lives in Gmail and stops the unnecessary back and forth.
You need a simple Shared Inbox
Clientflow is great to handle Help Desk tickets and perhaps project management also. Drag is more specialist: we handle workflows. Our boards bring a series of workflow management features such as tasks, checklists, due dates or file sharing, for teams with email-driven workflows. This means you can also manage tasks, accounts, sales pipelines and other workflows from the same place.
How we stack up.
It’s not just us, users on G2 and Capterra are saying the same thing about their experiences. Drag scores higher in the following categories that matter most for customers.
4.5
Overall
out of 5
4.7
Quality of support
out of 5
4.7
Ease of use
out of 5
“I am very excited to have discovered Drag! I am impressed with this simple, cost-effective and infinitely scalable solution to facilitate our global customer service conversations.”
Anton von Rueden
President & COO @ Boosted Commerce
Read story
Why Drag is the best Clientflow alternative for Gmail users.
Drag lives in Gmail
Imagine a Help Desk card. What does it look like? For us, it looks like an email converted into a ticket. When closed, this ticket is then turned back into an email to customers. Why do we have to convert emails into tickets, and tickets into emails? Simply because email was not built to be a Help Desk. But Drag solves this. Drag superpowers Gmail to allow teams to manage Help Desk right from inside the place they spend most of their time – Inbox.
Work in a visual way
Visual workflows are proven to make your team work faster and happier. The best workflow management tools out there, offer visual ways of working.
Drag is not different. Besides the traditional email list view, Drag brings a visual kanban view to email to make your life easier.
Manage more than incoming inquiries: manage tasks
Front is very good if you want to collaborate on incoming emails or enquiries. Incoming enquiries are the core of most workflows, but sometimes enquiries alone are not enough. In Drag, you have all the context you need around a workflow from one place – emails, contact info, to-do lists, notes, files, external links and more.
Human customer service
Starting with the service you will be able to provide to your customers. No more ‘reply above this line’ or robotized ways of serving customers. Have human conversations with simple shared inboxes from Gmail.
Besides, if expect to receive fast, human and 5-star support from Clientflow as a customer, well good luck. In Drag, our Customer Champions are always eager to connect by email, live chat or calls to help you throughout the journey with us.
Easy to set up, easy to use
Forget about endless training sessions to onboard your team to a new customer support tool. Drag not only works in Gmail, but can be set up in a very simply way, saving your team time and energy. Drag is the simplest Clientflow alternative you will find.
Simple pricing.
Free
$0
user / month
For small teams that need
the essentials.
- Up to 3 users
- 1 WorkspaceA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Assign, mention, and team chat
- Shared drafts
- Collision detection
- Email tracking
? Plus everything below
Try for Free
Starter
$8
user / month
For teams that need one
shared inbox.
- Unlimited users
- 1 WorkspaceA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Email templates
- Shared tags
- Task cards
- Email notes
- Email checklists
? Everything in Free and below
Try for Free
⭐ MOST POPULAR
Plus
$12
user / month
For teams that want to automate and scale work.
- Unlimited users
- 10 WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
- 10 automations
- 10 email sequences
- Merge cards
- Upload files
- Team reports
? Everything in Starter and below
Try for Free
Pro
$16
user / month
For teams that want to control their work in Gmail.
- Unlimited users
- Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Unlimited automations
- Unlimited email sequences
- Priority support
- Call-back support
? Everything in Plus and below
Try for Free
Free
$0
user / month
For small teams that need
the essentials.
- Up to 3 users
- 1 WorkspaceA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Assign, mention, and team chat
- Shared drafts
- Collision detection
- Email tracking
? Plus everything below
Try for Free
Starter
$10
user / month
For teams that need one
shared inbox.
- Unlimited users
- 1 WorkspaceA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Email templates
- Shared tags
- Task cards
- Email notes
- Email checklists
? Everything in Free and below
Try for Free
⭐ MOST POPULAR
Plus
$15
user / month
For teams that want to automate and scale work.
- Unlimited users
- 10 WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
- 10 automations
- 10 email sequences
- Merge cards
- Upload files
- Team reports
? Everything in Starter and below
Try for Free
Pro
$20
user / month
For teams that want to control their work in Gmail.
- Unlimited users
- Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Unlimited automations
- Unlimited email sequences
- Priority support
- Call-back support
? Everything in Plus and below
Try for Free
Drag has award-winning support.
Best-in-class support. We’re always here to help – here’s how to connect.
Get started using Drag today.
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