DragApp vs Sortd 2026: Why Drag is the best Sortd alternative for Gmail teams.

Sortd vs Drag: which Gmail workspace is right for your team?

Today, both Drag and Sortd offer email collaboration, Kanban boards, and task management features inside Gmail and Google Workspace. However, Sortd is, at its core, a productivity tool built for individuals and has only recently added collaboration features, whereas Drag has been built as a collaborative tool from the ground up.

As a result, there are key differences, from collaboration features to AI capabilities, automations, and pricing approach. Sortd recently increased pricing, making the comparison even more relevant for teams evaluating their options.

Drag gives you more even at a closer pricing.

Sortd Starter plan starts at $10/user/month (billed annually), while Drag starts at $12/user/month. The prices are close, but what you get for the price is very different.

Here is a comparison of plans:

• Drag does not limit the number of users or shared boards on any paid plan. Sortd’s Starter limits you to 10 users and 5 shared boards. Essentials limits to 20 users.
• DragApp includes 6 AI features in Plus ($18/mo), already live and working. Sortd’s AI features are labelled “Launching Soon” on most plans, and even for Sortd launched ones, they are on Beta phase. Also, the email drafting will only be part of the Business top tier plan for $29/user/month, Drag has it from Plus (middle tier) costing only $18.
• DragApp includes shared email templates, shared drafts, shared contacts, and collision detection on all plans. Sortd does not offer these on any plan.
• DragApp includes unlimited automation rules on Plus and Pro. Sortd limits automations to 5 rules (Starter) or 20 rules (Essentials).
• Sortd offers almost zero integrations, Drag has Zappier in its initial $12 pricing, or API on top tier.

Reviews: Drag outranks Sortd on G2 and Capterra.

According to reviews from G2 and Capterra, Drag outranks Sortd in a number of key areas. The standout is Quality of Support with over 10% discrepancy. Drag is also considered to be easier to use and richer in features & functionality.

Multiple Sortd users report slow customer support response times, occasional extension crashes, and a mobile app that is too stripped down to be useful. Drag has been receiving the “Customers Love Us” badge from G2 for 24 quarters in a row.

Quality of Support

Ease of Use

Features & Functionality

Customization

Features: Drag is built for teams, Sortd was built for individuals.

Both Drag and Sortd offer Gmail shared inboxes with Kanban boards for Google Workspace users. Both cover basic collaboration features. However, Drag offers a significantly more complete tool for teams.

Sortd does not support shared email templates in its Starter plan, a core collaboration feature to ensure efficiency and consistency across your team’s communication. It also lacks AI shared drafts (allowing team members to collaborate on email drafts before sending) and collision detection (preventing multiple team members from replying to the same email simultaneously).

DragApp also offers merge cards, custom fields, email sequences, WhatsApp integration (Pro plan), and 6 AI features already live: AI Drafts, AI Tagging, AI Sentiment Detection, AI Compose Assistant, AI Summarizing, and AI Co-pilot. Sortd’s AI features (Smart Status, Urgency, Sentiment) are still labelled “Launching Soon” on most plans.

Additionally, Drag supports multiple inbox views, Kanban, list, and native Gmail preview. Sortd is restricted to Kanban-only on lower plans, with Table and Deadline views only on Essentials and above.

Sortd does offer some features Drag doesn’t, including Day Planner view, and a personal board for individual productivity, highlighting its initial design for solo users.

In summary, if you need a team-first collaboration tool with AI, automations, and no user limits, Drag is the best Sortd alternative costing almost the same price, you get way more features. If you’re an individual looking for a personal productivity overlay for Gmail, Sortd might work well.