Files
Every file, right where the work happens
Upload files directly to email cards and task cards. PDFs, images, spreadsheets. The context travels with the conversation.
- 200,000+ users
- 4.7 on G2
- No credit card
Files that live on the card, not in a folder.
Attach to cards
Attach to any card
Upload files directly to email cards and task cards. PDFs, images, spreadsheets, documents. Drag and drop. Everything your team needs to resolve the conversation is attached to it. No hunting through shared drives or email attachments.
Shared with team
Shared with the team
Every file attached to a shared board is visible to all board members. No more 'can you send me that attachment?' The context travels with the card. When someone picks up a conversation, every document they need is already there.
Your shared inbox, accessible from any AI tool.
Connect your inbox to the AI tools your team already uses. Read, reply, assign, and resolve through MCP, API, or Drag Agent.
Drag Agent
Classifies, drafts, and resolves tickets end-to-end.
MCP Server
25 tools for read + write access from any AI client.
REST API
Boards, threads, contacts, automations. Webhooks included.
AI Drafts
Reads the thread, drafts a reply in your team's tone.
Auto-classification
Tagged by intent, sentiment, and urgency automatically.
Knowledge base
Answers grounded in your docs, emails, and tools.
Context that travels
Context that stays with the conversation.
Files, notes, and history. Everything on the card.
Most teams lose context when files live in one place and conversations live in another. A contract discussed over email sits in Google Drive. The email thread sits in Gmail. The notes about the negotiation sit in a spreadsheet. Nobody can find everything at once.
Drag solves this by keeping files attached to the conversation they belong to. When a customer sends a contract for review, the email card holds the attachment, the internal notes about revisions, the activity log of who reviewed it, and the final signed version. Everything in one place.
For teams that handle high-volume document workflows (billing departments processing invoices, HR teams reviewing applications, legal teams managing contracts), files on cards eliminate the scavenger hunt. Open the card, see everything, act immediately.
“It is the best! Allowed our team to go paperless, we couldn't have without it. Saves so much time and makes everything so much easier.”
Taylor Bailey
Office Assistant, Northern Wide Plank
The inbox for teams and agents.
AI drafts, classification, and summaries included on all plans. 7-day free trial, no credit card required.
200,000+ users · 4.7 on G2 · CASA & SOC 2 certified
