Email is in the center of your communications. Stop switching between Gmail and other tools.
4.7 stars from 1,200 reviews.
Built for email-driven teams in Google Workspace
Most customer communication starts as emails. So stop switching
between Gmail and complex Help Desk tools.
THE OLD WAY
Lost opportunities
THE NEW WAY
Lean operations, more deals closed
Full context on leads in one single place
Everybody knows who is working on what
Clear and recurring sales tasks and workflow
Clear metrics around pipeline activity and team performance
Automated and scalable workflows
92% of users increased team productivity after switching to Drag.
All orders and inquiries in one place
Connect shared inboxes or Google Groups (e.g. bookings@, customercare@) to Drag boards to organize opportunities and inquiries. Share them with your team, so everybody is on the same page. No more cc’ing or forwarding emails around.
Keep track of leads context
Have all the context you need around a customer or lead from one place: email, contact info, to-do lists, notes, files, order history. No more back and forth between Gmail, CRM, task management tool, and team chat.
Delegate work with ease
Ensure that every message has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.
Work together to close things faster
Collaborate on drafts or even reply on behalf of each other. Need help from a teammate? @mention them in the internal chat, within the context of that specific client or inquiry.
Automate repetitive tasks
Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. “viewing”) to specific team members. Let Drag do the hard work so you can focus on doing business.
Track workload and team performance
View the performance of your team at a glance. Slice and dice with different reporting for real-time insights and stay on top to deliver an outstanding client experience.
Collaboration in Google Workspace for 200,000+ users worldwide.
“Drag has effectively streamlined the email system in our office and how we assign and manage work. It saves time and has significantly simplified our day to day operations.”
Megan Gray, Office Manager @ Mossy Oak Properties
Join 200,000+ users using Drag
Exceptional collaboration, automation and communication in Google Workspace
Leading collaboration tool for Google Workspace users
Named Momentum Leader by G2.
200,000+ users worldwide
Spanning across 50+ countries.
No credit card required
No catch – free and paid options.
Setup in under 5 minutes
No IT teams required.
Google-approved security and trust
Google CASA certified, does not store your emails.
99.99% uptime in last 12 months
Monitored 24/7/365.
4.7 stars from 1,200 reviews.