Common use cases
Gmail Shared Inbox
Connect Gmail inboxes or Google Groups (eg. help@, sales@) to Drag and share with your team right from inside Gmail. Keep your team on the same page, know who is working on what, collaborate on email drafts, share email notes and more.
Share labels or folders with your team and manage more than emails right from inside Gmail. Create Drag cards with 10+ types of custom fields (eg. phone number, currency) and have all the context you need in one place – emails, tasks, subtasks, notes, links, files. All from inside Gmail.
Choose different ways of viewing your shared workflows in Gmail: traditional list view, preview view or kanban view. Different team members can work on different views for the same board at the same time.
Create comprehensive automation rules to put manual and repetitive tasks on autopilot, from auto-assigning emails based on a customer domain to auto-tagging or auto-moving emails based on subject line.
Gain more visibility on your team’s performance with crucial metrics such as time to response, volume of emails received and other type of analytics right from inside Gmail. Make informed decisions and grow your business faster.
Here are some useful resources on how to turn Gmail into your Team’s Workspace with Drag.
1. Help Center articles
- How do I create a Shared Inbox in Gmail with Drag?
- How to use Gmail Delegation in Drag?
- Using Gmail Shared tags with Drag
- How do I use shared drafts in Gmail?
2. Blog posts
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