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Deliver world-class services for your clients

Manage client conversations from where they start. Focus on delivering results, we take care of the rest.

Sign up for freeContact sales

Built for customer-centric teams in Google Workspace

Most customer communication starts as emails. So stop switching
between Gmail and complex Help Desk tools.


Low customer satisfaction

Scattered information on customers needs
Lack of accountability and delayed actions
Manual tasks and frequent human error
Poor monitoring of targets and performance

Remove customer hurdles

Full context on customers in one single place

Everybody knows who is working on what

Automated and scalable workflows

Clear metrics around pipeline activity and team performance

92% of users increased team productivity after switching to Drag.

All client conversations in one place

Connect shared inboxes or Google Groups (e.g. clients@, reservations@) to Drag boards and share them with your agents. If you’re collaborating with clients or contractors, you can share them, cross-domain.

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professional services board

Keep track of client context

Have all the context you need around a client or project from one place – email, to-do lists, notes, files. No more back and forth between Gmail, CRM, task management tools, and team chat.

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Automate repetitive tasks

Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. a client name) to specific team members. Let Drag do the hard work so you can focus on your clients.

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sla automation

Measure team performance

View the performance of your team at a glance. Slice and dice with different reporting for real-time insights and stay on top to deliver an outstanding client experience.

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Collaboration in Google Workspace for 200,000+ users worldwide.

Save 20 hours per month

Join 200,000+ users using Drag

Exceptional collaboration, automation and communication in Google Workspace

Leading collaboration tool for Google Workspace users

Named Momentum Leader by G2.

200,000+ users worldwide

Spanning across 50+ countries.

No credit card required

No catch – free and paid options.

Setup in under 5 minutes

No IT teams required.

Google-approved security and trust

Google CASA certified, does not store your emails.

99.99% uptime in last 12 months

Monitored 24/7/365.

4.7 stars from 1,200 reviews.

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