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WHATSAPP CHANNEL

Collaborate on WhatsApp conversations

Share a WhatsApp account with team members and collaborate, organize, assign and track progress of conversations.

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4.7 stars from 1,200 reviews.

Common use cases

  • Share WhatsApp conversations with team members

    Collaborate on WhatsApp conversations from Drag workspaces. Enable different users to read and reply to WhatsApp messages, from their own individual accounts, keeping everyone on the same page.

  • Better manage and organize WhatsApp conversations

    Visualize conversations in your preferred layout (eg. list, kanban, preview). Use shared tags or custom fields for additional layers of organization. Filter workpaces to find relevant information faster. Merge conversations related to the same topic by merging cards.

  • Improve transparency and accountability

    Assign conversations to team members for improved transparency and accountability. Avoid duplicated responses with native collision detection. Leverage the internal team chat for internal messaging within the context of a specific WhatsApp conversation.

  • Improve time to response with templated messages

    Assign conversations to team members for improved Drag is integrated to your Meta Business account to fetch WhatsApp templates right into Gmail, allowing you to reply to WhatsApp conversations in just a few clicks.

Useful resources

Here are some useful resources on WhatsApp and how Drag’s WhatsApp shared inbox can help you increase sales, improve customer satisfaction and improve your team productivity right from inside Gmail.

1. Help Center articles

2. Blog posts

Join 200,000+ users using Drag

Exceptional collaboration, automation and communication in Google Workspace

Leading collaboration tool for Google Workspace users

Named Momentum Leader by G2.

200,000+ users worldwide

Spanning across 50+ countries.

No credit card required

No catch.

Setup in under 5 minutes

No IT teams required.

Google-approved security and trust

Google CASA certified, does not store your emails.

99.99% uptime in last 12 months

Monitored 24/7/365.

4.7 stars from 1,200 reviews.

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