Trusted by logistics companies all over the world.
Too many emails? It’s Ok.
We’ve got you covered. Keep your team accountable and on the same page, automate repetitive tasks and communicate like a pro. All from inside Gmail.
Easily share incoming inquiries.
Connect shared inboxes or Google Groups (e.g. [email protected], [email protected]) to Drag boards to organize incoming inquiries. Share them with your team, so everybody is on the same page. No more cc’ing or forwarding emails around.
Keep conversations in context.
Have all the context you need around a conversation from one place – email, to-do lists, notes, files, and order history. No more back and forth between Gmail, CRM, task management tool, and team chat.
Easily assign emails to team members.
Ensure that every request has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.
Work together to respond faster.
Collaborate on drafts or even reply on behalf of each other. Need help from a teammate? @mention them in the internal chat, within the context of that specific client or inquiry.
Automate repetitive tasks.
Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. “invoice”) to specific team members. Let Drag do the hard work so you can focus on your clients.
Measure team performance to stay competitive.
View the performance of your team at a glance. Slice and dice with different reporting for real-time insights and stay on top to deliver an outstanding client experience.
“Drag has allowed us to easily map our business process and get our inboxes under control. We kissed many frogs before finally choosing Drag. Nothing falls through the cracks anymore. No more cutting and pasting between apps. Their support and focus on constant improvement is impressive.”
Shaun Latham
Owner @ Info Bytes Media
“We were looking for a solution to manage our shared inboxes across multiple geographies and people. Drag has allowed us to organize ourselves and a have visibility of all our work. I can’t imagine how we would have coped with our growing volumes without it.”
Tom Higgins
Head of Strategy @ Propeller Bonds
Resources for logistics companies.
