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Deliver fast
services from Gmail

Streamline operational processes
without leaving your inbox.

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Built for Operations Teams using Google Workspace

Your inbox is in the center of your operations. So stop switching between Gmail and lots of tools to manage operations.


Unhappy customers

Scattered data across different systems
Low visibility on workload distribution
Lack of accountability and delayed actions
Manual tasks and frequent human error
Poor monitoring of performance

Fast services, delivered

All information centralized in one single place

Requests instantly and evenly distributed across the team

Everybody knows who is working on what

Automated and scalable workflows

Real time performance tracking and continuous improvement

92% of users increased team productivity after switching to Drag.

No more cc’ing or forwarding emails around

Whether your team is managing deliveries, contracts, or bookings, connect shared inboxes or Google Groups (e.g. ops@, fulfilment@) to Drag boards to organize incoming inquiries. Share them with your team, so everybody is on the same page.

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real estate board
realtors software in Gmail

Easily assign emails and tasks

Ensure that every message has an owner. Automatically assign incoming messages to the correct team members and ensure fair distribution of workload with round-robin assignment.

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Communicate responsively and consistently

Use shared email templates to send fast emails and ensure consistency across your team. Use due dates to never miss important deadlines. Automatically create events and reminders in your calendar with Google Calendar integration.

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Google Groups automations

Automate repetitive tasks

Save time by automating repetitive tasks, from moving requests straight to specific columns to auto-assigning requests with certain keywords (e.g. a specific post code or area) to specific team members.

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Track key metrics to stay competitive

Measure workload and your team’s performance with reports and analytics. Identify and unlock bottlenecks to optimize your processes.

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Collaboration in Google Workspace for 200,000+ users worldwide.

Converts Gmail into a workflow tracker

Join 200,000+ users using Drag

Exceptional collaboration, automation and communication in Google Workspace

Leading collaboration tool for Google Workspace users

Named Momentum Leader by G2.

200,000+ users worldwide

Spanning across 50+ countries.

No credit card required

No catch – free and paid options.

Setup in under 5 minutes

No IT teams required.

Google-approved security and trust

Google CASA certified, does not store your emails.

99.99% uptime in last 12 months

Monitored 24/7/365.

4.7 stars from 1,200 reviews.

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