Run operations
from Gmail.

Streamline operational processes
without leaving your inbox.

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Trusted by operations teams all over the world.

Built for operations teams in Google Workspace.

Email is in the center of your operations. So stop switching between Gmail and lots of tools to manage operations.

No more cc’ing or forwarding emails around.

Whether your team is managing deliveries, contracts, or work requests, connect shared inboxes or Google Groups (e.g. operations@, fulfilment@) to Drag boards to organize incoming inquiries. Share them with your team, so everybody is on the same page.

Easily assign emails and tasks.

Ensure that every inquiry has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords (eg. “delivery”), email sender (e.g. @client.com), or email receiver (e.g. delivery-US@).

Communicate responsively and consistently.

Use shareable email templates to send fast emails and ensure consistency across your team. Use due dates to never miss important deadlines. Automatically create events and reminders in your calendar with calendar integration.

Work faster with email collaboration.

Collaborate on drafts and reply on behalf of each other. Need help from a teammate? @mention them in the team chat, within the context of that specific request, without leaving your inbox.

Automate repetitive tasks.

Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. “invoice”) to specific team members. Let us do the hard work so you can focus on your customers.

Collaborate across functional teams.

Need information from different teams, like details of a work request from the Logistics team, or help with invoices from the Finance team? Share boards, individual emails, or tasks across different teams in 1 click.

Track key metrics to stay competitive.

View the performance of your team at a glance. Slice and dice different reporting for real-time insights. See which team members are performing the best with individual team member reports.

Good Drop achieves 40% more deadlines with Drag.

“Simple yet Effective is a hard combination to find these days in an IT solution! Drag is intuitive, easy to use and, most importantly, it converts Gmail into a workflow tracker.”