Trusted by travel & hospitality companies all over the world.
Stay on top of enquiries and bookings.
Stay productive and organized throughout the entire travel planning lifecycle. Keep your team accountable and on the same page, automate repetitive tasks and communicate like a pro, while giving our customers the experience of a lifetime.
All incoming inquiries in one place.
Connect shared inboxes or Google Groups (e.g. flights@, travel@) to Drag boards to organize orders and inquiries. Share them with your team, so everybody is on the same page. No more cc’ing or forwarding emails around.
Keep conversations in context.
Have all the context you need around a customer from one place: email, to-do lists, notes, files, order history. No more back and forth between Gmail, CRM, task management tool, and team chat.
Easily assign emails and tasks.
Ensure that every message has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.
Know when clients read your emails. Automatically follow up. Use (shareable) email templates with custom fields to respond to emails faster and bring consistency across your team. Apply calendar-integrated due dates to never miss important deadlines.
Automate repetitive tasks.
Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. “flight”) to specific team members. Let Drag do the hard work so you can focus on your clients.
Work together to provide a “wow” experience.
Collaborate on drafts or even reply on behalf of each other. Need help from a teammate? @mention them in the internal chat, within the context of that specific client or inquiry.
GetAway Vacations replaced 3 different apps with Drag
“Drag provided a lot of transparency and unified our team. It allowed us to bring the entire team together to manage emails and tasks collaboratively, as opposed to working in silos, across different tools. ”
Owner @ GetAway Vacations
📥 5 inboxes
shared in Gmail.
⏳ 50% faster
responses to emails.
💨 3 apps
replaced by Drag.