Manage relationships with guests, vendors and partners from where they start – email
Sign up for freeContact sales
4.7 stars from 1,200 reviews.
Built for customer-centric teams in Google Workspace
Most customer communication starts as emails. So stop switching
between Gmail and complex Help Desk tools.
THE OLD WAY
Low customer satisfaction
Back and forth between Gmail and other apps
Lack of accountability and delayed actions
Manual tasks and frequent human error
Poor monitoring of performance
THE NEW WAY
Delighted travellers
Full context on customers in one single place
Everybody knows who is working on what
Automated and scalable workflows
Clear metrics around pipeline activity and team performance
92% of users increased team productivity after switching to Drag.
All incoming inquiries in one place
Connect shared inboxes or Google Groups (e.g. flights@, reservations@) to Drag boards to organize orders and inquiries. Share them with your team, so everybody is on the same page. No more cc’ing or forwarding emails around.
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Keep conversations in context
Have all the context you need around a customer from one place: email, to-do lists, notes, files, order history. No more back and forth between Gmail, CRM, task management tool, and team chat.
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Easily assign emails and tasks
Ensure that every message has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.
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Automate repetitive tasks
Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. “flight”) to specific team members. Let Drag do the hard work so you can focus on your clients.
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Collaboration in Google Workspace for 200,000+ users worldwide.
Replaced 3 apps with Drag
“Drag provided a lot of transparency and unified our team. It allowed us to bring the entire team together to manage emails and tasks collaboratively, as opposed to working in silos, across different tools.”
Fred Cercena, Owner @ GetAway Vacations
Join 200,000+ users using Drag
Exceptional collaboration, automation and communication in Google Workspace
Leading collaboration tool for Google Workspace users
Named Momentum Leader by G2.
200,000+ users worldwide
Spanning across 50+ countries.
No credit card required
No catch – free and paid options.
Setup in under 5 minutes
No IT teams required.
Google-approved security and trust
Google CASA certified, does not store your emails.
99.99% uptime in last 12 months
Monitored 24/7/365.
4.7 stars from 1,200 reviews.
