From customers to vendors, relationships are at the center of your operations. Build them from where they start – Gmail.
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Trusted by manufacturing companies all over the world.
High email volume? Fine.
Stay productive and organized throughout the entire order lifecycle. Keep your team accountable and on the same page, automate repetitive tasks and communicate like a pro, while delighting your customers one by one.
All orders and inquiries in one place.
Connect shared inboxes or Google Groups (e.g. [email protected], [email protected]) to Drag boards to organize orders and inquiries. Share them with your team, so everybody is on the same page. No more cc’ing or forwarding emails around.Â
Keep track of client context.
Have all the context you need around a customer from one place: email, contact info, to-do lists, notes, files, order history. No more back and forth between Gmail, CRM, task management tool, and team chat.
Easily assign emails to team members.
Ensure that every message has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.
Collaborate cross-department.
Need information from the sourcing team about a supplier, or help from the finance team about invoices? Share boards or individual emails or tasks across different teams in 1 click.
Automate repetitive tasks.
Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. “invoice”) to specific team members. Let Drag do the hard work so you can focus on your clients.
Communicate, smarter.
Know when clients read your emails. Automatically follow up. Use (shareable) email templates with custom fields to respond to emails faster and bring consistency across your team. Apply calendar-integrated due dates to never miss important deadlines.
Work together to provide a “wow” experience.
Collaborate on drafts or even reply on behalf of each other. Need help from a teammate? @mention them in the internal chat, within the context of that specific client or inquiry.
Measure team performance.
View the performance of your team at a glance. Slice and dice with different reporting for real-time insights and stay on top to deliver an outstanding client experience.
The Good Drop team achieves 40% more deadlines with Drag.
“Drag has made my days more productive. I can now dedicate a larger portion of my day to grow the business rather than in routine follow up work.”
Ashwin Rodrigues
Founder @ Good Drop
⌛ 50% shorter
monthly management reviews.
📈 40% increase
in achieved project deadlines.
🎯 More accurate
and faster project planning.
Resources for manufacturing companies.
