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Build stronger relationships

From customers to vendors, relationships are at the center of your operations. Build them from where they start – Gmail.

Sign up for freeContact sales

Built for customer-centric teams in Google Workspace

Most customer communication starts as emails. So stop switching
between Gmail and complex Help Desk tools.


Low customer satisfaction

Scattered information on customers needs
Lack of accountability and delayed actions
Manual tasks and frequent human error
Poor monitoring of targets and performance

Remove customer hurdles

Full context on customers in one single place

Everybody knows who is working on what

Automated and scalable workflows

Clear metrics around pipeline activity and team performance

92% of users increased team productivity after switching to Drag.

All orders and inquiries in one place

Connect shared inboxes or Google Groups (e.g. quotes@, orders@) to Drag boards to organize orders and inquiries. Share them with your team, so everybody is on the same page. No more cc’ing or forwarding emails around.

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orders - board view
orders - context

Keep track of client context

Have all the context you need around a customer from one place: email, contact info, to-do lists, notes, files, order history. No more back and forth between Gmail, CRM, task management tool, and team chat.

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Easily assign emails to team members

Ensure that every message has an owner, it takes only 2 clicks. Or automatically assign incoming emails based on keywords, email sender, or email receiver.

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orders - assignment
orders - automations

Automate repetitive tasks

Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. “invoice”) to specific team members. Let Drag do the hard work so you can focus on your clients.

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Track workload and team performance

Understand activity levels across workspaces and view the performance of your team at a glance. Slice and dice with different reporting for real-time insights.

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Collaboration in Google Workspace for 200,000+ users worldwide.

More productive

Join 200,000+ users using Drag

Exceptional collaboration, automation and communication in Google Workspace

Leading collaboration tool for Google Workspace users

Named Momentum Leader by G2.

200,000+ users worldwide

Spanning across 50+ countries.

No credit card required

No catch – free and paid options.

Setup in under 5 minutes

No IT teams required.

Google-approved security and trust

Google CASA certified, does not store your emails.

99.99% uptime in last 12 months

Monitored 24/7/365.

4.7 stars from 1,200 reviews.

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