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Reimagined teamwork in Gmail

Join 200,000+ users of the #1 collaboration tool in Gmail for operations, collaboration, automation, and communications.

4.7 stars from 1,200 reviews.

Managing Gmail communication for more than
200,000+ users worldwide.

Shared Inbox

Turn Google Workspace and Gmail into an all-in-one workspace for teams. Share company emails such as hello@ right from inside Gmail.

The most visual Shared Inbox

Connect real accounts or Google Groups to Drag boards and share them with your team.

More than simply email

Have all the context you need in a workflow from one place – email, to-do lists, notes, files, and everything automated.

Choose who can see what

Drag boards have different permissions levels, you choose who has access to which emails.

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shared inbox list view

Collaboration

Bring your team’s workspace into Gmail so that everything you need is at your fingertips.

Email assignment

Know who is working on what so emails never follow through the cracks again. No more duplicated responses or cc’ing and forwarding emails around.

Shared email drafts

Collaborate on email replies using shared drafts. Write a reply and have your colleague check it before sending.

Internal team chat and @mentions

Add context to conversations with internal shared notes. @mention team members to start a real-time chat and close a conversation faster.

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Workspaces

Let your team focus on what they do best – with the help of simple, intuitive workspaces and clear, actionable workspace management tools.

Workspace views

Transform Gmail’s layout into different views to best suit your needs.

Activity log

Get a full history of all actions on a board (and on a specific card). Learn what and when you need to deal with an email or task.

Sort and filter

Sort and filter boards to find information faster. From sorting by due dates to filtering by assignees.

Learn more
kanban board view

Email management

Manage and reply to emails across your company, wherever they’re happening – sales@, or nick@. Our much-loved Inbox is a simple way to manage support, run operations and close off tricky sales pipelines from inside Google Workspace.

Email templates

Quickly select templates to send, instead of having to write them from scratch over and over again. Access them fast, from inside Gmail.

Email tracking

Know who’s viewing, clicking, and replying to your emails. Think WhatsApp’s ‘double-tick’ technology.

Email sequences

Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails.

Learn more
templates

Task management

Shorten the time to meaningful work by bringing task management into where you work – Gmail.

Tasks

Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.

Checklists

Most emails come with things to get done. Separate these out and add them as actionable tasks.

Task notes

Add notes to any task so you always have information to hand.

Learn more
checklist

Automations

Automate repetitive tasks, like moving emails from board to board, build automated ways to manage your workflow, and send automated email follow-ups.

Automation rules

Create custom automation rules tailored for your workflows in seconds. Combine dozens of triggers and actions, as easy as ‘IF this, THEN that’. No code required.

Automatic responder

Improve response times and set expectations right by replying to emails automatically.

Auto-tagging

Drive efficiency by automatically organizing and prioritizing emails and tasks.

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Analytics

Understand what’s happening in your organisation and get insights into how productive you and your team are.

Card reports

Understand team workload and productivity across workspaces, including how many cards have been received, active or closed within a period of time.

Tag reports

From new conversations to time to response, get valuable insights based on custom tags created for your workflows.

User reports

Track key metrics such as assignments, emails sent and average response times at the team and individual levels. Ensure fair work distribution across team members.

Learn more
response time reports

Integrations & API

Connect your favorite apps to Drag or build custom solutions using our API.

Gmail

Turn Gmail into your Team’s Workspace and manage workflows without leaving your inbox.

Google Workspace

Seamlessly integrate Drag workspaces to your Google Workspace account and settings.

Google Groups

Turn Google Groups into shared inboxes by connecting your existing Google Groups to Drag shared boards.

Learn more
api

Save time and get work done from Gmail

Join 200,000+ users and make Gmail collaborative

Manage emails across your team

Manage and reply to emails across your company, wherever they’re happening – sales@, or nick@. Our much-loved Inbox is a simple way to manage support, run operations and close off tricky sales pipelines from inside Google Workspace.

Email templates

Quickly select templates to send, instead of having to write them from scratch over and over again.

Email tracking

Know who’s viewing, clicking, and replying to your emails.

Email sequences

Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails.

See all features
dragapp email sequences

Automate your daily operations

Automate repetitive tasks, like moving emails from board to board, build automated ways to manage your workflow, and send automated email follow-ups.

Automation rules

Create custom automation rules tailored for your workflows in seconds.

Automatic responder

Improve response times and set expectations right by replying to emails automatically.

Auto-tagging

Drive efficiency by automatically organizing and prioritizing emails and tasks.

See all features

Easily manage tasks

Shorten the time to meaningful work by bringing task management into where you work – Gmail.

Tasks

Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.

Checklists

Most emails come with things to get done. Separate these out and add them as actionable tasks.

Task notes

Add notes to any task so you always have information to hand.

See all features
subtasks

92% of users increased team productivity after switching to Drag.

Perfect for every team that uses Gmail

Smarter work for teams that work from inside email

Help Desk tool for teams using Gmail

Build great customer relationships without leaving your inbox.

  • Everyone knowns who is working on what
  • Queries instantly and evenly distributed across agents
  • SLAs proactively flagged
  • Ticket volume and team performance monitored in real time
  • Automation of repetitive tasks and emails

I am very excited to have discovered Drag! I am impressed with this simple, cost-effective and infinitely scalable solution to facilitate our global customer service conversations.”

Turn Gmail into a Sales CRM

Stay where deals get closed – in your inbox.

  • Full context on prospects in one single place
  • Automated reminders and follow-up emails
  • Clear and recurring sales tasks and workflow
  • Easy and fast knowledge transfer across teams
  • Clear metrics around pipeline activity and team performance

Drag has completely changed the way our team uses our Email, eliminating double work, emails getting missed and creating LESS emails for everyone! We LOVE Drag!”

Deliver fast services from Gmail

Streamline operational processes without leaving your inbox.

  • All information centralized in one single place
  • Requests instantly and evenly distributed across the team
  • Everybody knows who is working on what
  • Automated and scalable workflows
  • Real time performance tracking and continuous improvement

“Simple yet Effective is a hard combination to find these days in an IT solution! Drag is intuitive, easy to use and, most importantly, it converts Gmail into a workflow tracker.”

Run finance operations from Gmail

From managing accounts to addressing internal queries, improve operational efficiency by simplifying finance workflows.

  • Everyone knowns who is working on what
  • Recurring and automated workflows
  • Seamless communication and data transfer across departments
  • Automated notifications and reminders avoiding delayed responses
  • Real time performance tracking and continuous improvement

It is the best! Allowed our team to go paperless, we couldn’t have without it. Saves so much time and makes everything so much easier.”

Simplify HR workflows

From recruiting to onboarding, improve operational efficiency by streamlining People Operations.

  • Information and communication centralized in one place
  • Easy and fast knowledge transfer across teams
  • Recurring and automated workflow
  • Everybody knows who is working on what
  • Real time performance tracking and continuous improvement

“Drag has allowed us to easily map our business process and get our inboxes under control. We kissed many frogs before finally choosing Drag. Nothing falls through the cracks anymore. No more cutting and pasting between apps. Their support and focus on constant improvement is impressive.”

Simplify your IT Service Desk

Streamline your IT service desk operations and close queries faster by keeping it simple yet efficient.

  • Everyone knowns who is working on what
  • Seamless communication and knowledge transfer across departmentss
  • Requests evenly distributed across team members
  • Recurring and automated workflows
  • Requests volume and team performance monitored in real time

I am very excited to have discovered Drag! I am impressed with this simple, cost-effective and infinitely scalable solution to facilitate our global customer service conversations.”

We integrate with all the tools you’re already using,
so you can run everything in Gmail

Teams who use Gmail love Drag

Our customer advocacy speaks volumes

Best remote working email tool for communicators.”

Sarah Evans on Twitter

“So easy to set up, great support and a great product!

Rupert D. on G2

Drag has figured out email. 10x better than FrontApp or Superhuman.”

Adrian Camara on Twitter

Drag is genius & gives me so much peace of mind as a business owner wearing many hats!”

Caitlin K. on Capterra

Join 200,000+ users using Drag

Exceptional collaboration, automation and communication in Google Workspace

Leading collaboration tool for Google Workspace users

Named Momentum Leader by G2.

200,000+ users worldwide

Spanning across 50+ countries.

No credit card required

No catch – free and paid options.

Setup in under 5 minutes

No IT teams required.

Google-approved security and trust

Google CASA certified, does not store your emails.

99.99% uptime in last 12 months

Monitored 24/7/365.

4.7 stars from 1,200 reviews.

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