Keep Customer Support inside Gmail

Stay inside Gmail to solve tickets that come in by email. It’s ton faster. Drag is Customer Support inside Gmail.

Drag for Customer Support?

🚀 1. Set up a shared board e.g. support@

Everyone in your team can access emails from info@, sales@ or any other email address you turn into a shared inbox.

🚀 2. Set up your customer support pipeline 

Rename the columns to categorize customers enquiries, like “New”, “In progress” and “Closed”.

🚀 3. Use internal comments to solve stuff together

No ticket numbers. No need to forward, cc or bcc. Communicate with your team on the spot to support customers.

🚀 4. Make your customers happier, faster. 

Stay in your inbox and save both yours and your customers’ time.

Need Drag for something else?

– Drag for Sales

– Drag for Marketing

– Drag for Project Management

– Drag for everything else