When we first started Drag, we only had a free plan. It was great.
But, we never thought that getting 100K + installs could be a bad thing for Drag.
Unfortunately, we were wrong.
As we have grown, our users have been experiencing a steady decline in performance. Really simple things like archiving an email or moving an email between columns haven’t always worked and unfortunately, even downtime in being able to access Drag boards.
All around, this feels horrible. Your inbox is your lifeblood, it needs to be available, 24/7 each and every day. How are you supposed to work with your team to support customers, sell or manage your tasks if you can’t even access them?
The reason I am explaining these problems is to be transparent about what’s gone wrong and how we plan to improve things moving forward. We’ve started to make this happen.
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Inside Scoop, Inside Drag: Episode 001 | March 2017
“We have an idea to make email into organized lists, just like Trello. It’s been done in the sales industry with Pipedrive, it’s been done in the Project Management industry with Trello and Asana and it’s been done in the Software space with Atlassian (Jira) and Pivotal Tracker.” Continue reading »
People assume that successes of this magnitude are winners from the start. But that wasn’t the case with Evernote. Let’s give a bit of background, then I want to analyze how Evernote grew (so fast!). Continue reading »
Team inbox is still an unknown. Companies rely on a single email address, cc’ing in teams, or using big helpdesks to solve problems. But, does it really solve the problem?
We’re launching shared inbox (Drag Team boards) so you can work with your team to organize, comment and reply to emails, together. We think we’re onto something, but before you agree, here’s my view on the other options.
On 19th May 2017, we were lucky to get 600+ upvotes on Product Hunt. It made us aTop Hunted product (meaning we were a Top 5 global product launch). More importantly, it meant we were showcased to the entire PH community as a Top Hunt.
We had over 3K+ installs that week from Product Hunt. Here’s exactly how we did it. Continue reading »