Shared tags
Organise, filter, and report, all from tags
Create tags once, use them across your entire team. Team-wide labels that sync across all board members for consistent organisation.
- 240,000+ users since 2017
- 4.7 on G2
- No credit card
Labels that work for the whole team.
Team-wide
Team-wide labels
Create tags once, use them across your entire team. BILLING, URGENT, VIP, FOLLOW-UP. Whatever categories matter to your workflow. Tags sync across all board members so everyone uses the same vocabulary to organise work.
Quick filter
Instant filtering
Filter any board by tag to find exactly what you need. Combine tags with other filters. Show me all URGENT emails assigned to Sarah. Saved views remember your favourite filter combinations so you can jump straight to what matters.
Tag insights
Tag analytics
Run reports by tag. See which categories drive the most volume, which take longest to resolve, which grow over time. Data-driven decisions about your workflow. Understand where your team spends its time and where to invest in automation.
Your shared inbox, accessible from any AI tool.
Connect your inbox to the AI tools your team already uses. Read, reply, assign, and resolve through MCP, the API, or Varley.
Varley Agents
Varley classifies, drafts, and resolves conversations end to end.
MCP Server
47 tools for read + write access from any AI client.
REST API
Boards, columns, cards, tags, and email sequences over REST.
AI Drafts
Reads the thread, drafts a reply in your team's tone.
Auto-classification
Tagged by intent, sentiment, and urgency automatically.
Knowledge base
Answers grounded in your docs, emails, and tools.
Tags power everything
Tags power everything else.
Tags aren't just for organisation. They drive automations, reports, and views.
Tags are the foundation of Drag's workflow engine. Automation rules can apply tags automatically based on email content, sender, or subject line. Reports can be filtered by tag to show performance for specific categories. Saved views can combine tags with assignees and statuses to create focused workspaces.
For example: create a VIP tag, set an automation to apply it when emails arrive from your top 20 clients, create a saved view that shows only VIP emails, and run a monthly report on VIP response times. All from one simple tag. The tag becomes a workflow, not just a label.
Colour-coded tags make visual scanning fast. At a glance, your team sees the red URGENT tags, the green RESOLVED tags, and the blue BILLING tags. No reading required. The colours tell the story.
“What we like the most about Drag is the ability to see at a glance where a client is during their Onboarding process, through the use of columns, tasks, and tags.”
Holly Jenkins
COO, Waste Logics
Drag · with Varley
The inbox your team and Varley work in together
Shared inbox, boards, live chat and WhatsApp for Gmail teams, with Varley, Drag’s AI, included from $18. Plus an MCP server your own AI tools can drive.
