Team chat
Discuss work where the work lives
Every card has its own chat thread. Discuss the email right where it lives. No switching to Slack, no forwarding, no losing context.
- 240,000+ users since 2017
- 4.7 on G2
- No credit card
Internal conversations that stay in context.
Card-level chat
Contextual conversations
Every card has its own chat thread. Discuss the email right where the email lives. No switching to Slack, no forwarding, no losing context. @mention a teammate to pull them in. The conversation history stays with the card forever.
Customer-safe
Always internal
Internal chat is invisible to customers. Always. Your team can discuss sensitive topics, ask questions, and coordinate responses. The customer only sees the final reply. No risk of accidentally exposing internal discussions.
Your shared inbox, accessible from any AI tool.
Connect your inbox to the AI tools your team already uses. Read, reply, assign, and resolve through MCP, the API, or Varley.
Varley Agents
Varley classifies, drafts, and resolves conversations end to end.
MCP Server
47 tools for read + write access from any AI client.
REST API
Boards, columns, cards, tags, and email sequences over REST.
AI Drafts
Reads the thread, drafts a reply in your team's tone.
Auto-classification
Tagged by intent, sentiment, and urgency automatically.
Knowledge base
Answers grounded in your docs, emails, and tools.
No more side channels
Replace the side channel.
Stop the screenshot-to-Slack-to-Gmail dance. Discuss it on the card.
Most teams have a shadow workflow: email arrives, someone screenshots it, posts to Slack, asks 'has anyone seen this?', gets a reply, goes back to Gmail, types the answer. That's 6 steps for a 1-step task.
Drag's internal chat eliminates the side channel. The conversation happens on the card. The person who knows the answer @mentions in. The reply goes out. Done. No context-switching between apps, no lost threads, no 'which Slack channel was that in?'
For teams that handle complex enquiries requiring input from multiple departments, card-level chat is transformative. The sales team asks the product team a technical question. The product team responds on the card. The sales team uses that answer to craft the reply. All in one place, all searchable, all attached to the customer conversation it belongs to.
“Drag has completely changed the way our team uses our Email, eliminating double work, emails getting missed and creating LESS emails for everyone!”
Troy Parquer
Senior Transaction Coordinator, CBH Homes
Drag · with Varley
The inbox your team and Varley work in together
Shared inbox, boards, live chat and WhatsApp for Gmail teams, with Varley, Drag’s AI, included from $18. Plus an MCP server your own AI tools can drive.
