Email sequences
Automated follow-ups that know when to stop
Define the cadence, write each step, and let Drag send them automatically. If the recipient replies, the sequence stops. No awkward automated messages after the conversation starts.
- 200,000+ users
- 4.7 on G2
- No credit card
Set it up once. Follow-ups happen automatically.
Define the cadence
Day 0: initial outreach. Day 3: follow-up. Day 5: final check-in. Set as many steps as you need. Define the spacing between each email and the conditions that trigger the next step in the sequence.
Write each step
Use your saved templates or write custom messages. Each step can have different subject lines, content, and attachments. Personalise with dynamic fields so every email in the sequence feels handcrafted.
Drag sends them automatically
The sequence runs on schedule. If the recipient replies at any step, the sequence stops immediately. No awkward automated messages after a conversation has started. Your follow-ups feel natural and responsive.
Your shared inbox, accessible from any AI tool.
Connect your inbox to the AI tools your team already uses. Read, reply, assign, and resolve through MCP, API, or Drag Agent.
Drag Agent
Classifies, drafts, and resolves tickets end-to-end.
MCP Server
47 tools for read + write access from any AI client.
REST API
Boards, threads, contacts, automations. Webhooks included.
AI Drafts
Reads the thread, drafts a reply in your team's tone.
Auto-classification
Tagged by intent, sentiment, and urgency automatically.
Knowledge base
Answers grounded in your docs, emails, and tools.
Follow-up, automated
Never miss a follow-up again.
Write each step
Scheduled, not spammy
Define spacing between emails. Sequences respect business hours. Your follow-ups arrive when people are actually reading email, not at 3am on a Saturday. Professional cadence that doesn't feel automated.
Automatic sending
Smart stop
Sequences stop the moment someone replies. No embarrassing 'just following up' emails after the conversation is already happening. The sequence is smart enough to know when its job is done.
“Drag has empowered our team to collaborate on projects across the Onboarding process, resulting in increased Sign Up to Go Live times and very happy clients.”
Holly Jenkins
Chief Operating Officer, Waste Logics
AI Platform
The inbox your team and your AI work in together
Shared inbox, boards, live chat, and WhatsApp with AI included, in Gmail and beyond, plus an MCP server your AI tools can drive.
