Email tracking
Know when your emails are read
See who opened your email, when, and how many times. Like WhatsApp's double-tick, but for Gmail.
- 200,000+ users
- 4.7 on G2
- No credit card
Real-time visibility into every sent email.
Open tracking
Open tracking
See when your email was opened, how many times, and from which device. Know the moment a prospect reads your proposal, a customer sees your response, or a partner opens your contract.
Live alerts
Real-time notifications
Get notified the moment an email is opened. Follow up while you're top of mind. No more guessing whether your message was seen or buried in their inbox.
Data-driven
Tracking insights
See tracking data aggregated across your team. Which templates get the most opens? Which follow-up timing works best? Use data to improve your email outreach.
Your shared inbox, accessible from any AI tool.
Connect your inbox to the AI tools your team already uses. Read, reply, assign, and resolve through MCP, API, or Drag Agent.
Drag Agent
Classifies, drafts, and resolves tickets end-to-end.
MCP Server
25 tools for read + write access from any AI client.
REST API
Boards, threads, contacts, automations. Webhooks included.
AI Drafts
Reads the thread, drafts a reply in your team's tone.
Auto-classification
Tagged by intent, sentiment, and urgency automatically.
Knowledge base
Answers grounded in your docs, emails, and tools.
Perfect timing
Follow up at the right moment.
Timing is everything. Email tracking tells you when to act.
A prospect opens your proposal at 2pm on Tuesday. They open it again at 9am on Wednesday. By 10am, you call, and they pick up, because your email is fresh on their mind. That's the power of email tracking.
For sales teams, tracking turns cold follow-ups into warm conversations. You know exactly who's engaged and who's ignoring you. Focus your energy on the prospects who are actively reading.
For support teams, tracking confirms the customer received your response. If they opened your email three times but haven't replied, they might need a different approach. If they haven't opened it at all, it might be in spam.
Email tracking is built into Drag, with no additional extensions or tools needed. It works with every email you send from a Drag board, and tracking data is visible to your whole team.
More features you will love
Email management
Board views, aliases, send as team, private emails
Learn moreschedule_sendEmail sequences
Automated follow-up email sequences
Learn morearticleEmail templates
Reusable email templates with custom fields
Learn moreanalyticsReporting & analytics
Team workload, response times, tag reports
Learn moreThe inbox for teams and agents.
AI drafts, classification, and summaries included on all plans. 7-day free trial, no credit card required.
200,000+ users · 4.7 on G2 · CASA & SOC 2 certified