Email assignment
Easily assign emails and tasks to team members without leaving your inbox.
Trusted by 20,000+ companies.
Know who is working on what.
Know who is working on what so emails never follow through the cracks again. No more duplicated responses or cc’ing and forwarding emails around. Have a clear, holistic view on all things being done across the board, literally.
Automate assignments.
Create automation rules so you don’t need to manually assign every email or card. For example, automatically assign emails from a certain client, or emails containing certain keywords (e.g. “invoice”), to a specific team member.
āDrag has allowed us to easily map our business process and get our inboxes under control. We kissed many frogs before finally choosing Drag. Nothing falls through the cracks anymore. No more cutting and pasting between apps. Their support and focus on constant improvement is impressive.ā
Shaun Latham
Owner @ Info Bytes Media
āI am very excited to have discovered Drag! I am impressed with this simple, cost-effective and infinitely scalable solution to facilitate our global customer service conversations.ā
Anton von Rueden
President & COO @ Boosted Commerce