Shared Inbox

We have a rating of 4.7/5 stars across review sites
from 1,200+ customers.

Shared inbox in Gmail.

Manage group emails like support@, sales@, or any other team email right from Gmail.

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Drag’s different workspaces.

Drag offers different types of workspaces to best suit the collaboration you need.

Shared Inbox

Shared Inbox.

These are boards that receive new emails from a specific email address in real time. Email addresses can be from either a Google Group or a real email account with password.

Whether you use them for Support (eg. help@), sales (eg. quotes@) or another workflow, our shared inboxes empower your team with real time email collaboration.

Drag Shared Inbox and boards

Custom Boards.

Drag custom boards start empty work like a blank canvas to accommodate any kind of workflow. You can either move emails / cards into it (manually or through automations) or create new cards manually.

They can be used either for work in progress or to file work that has been completed. Imagine a Gmail folder, but superpowered and shared with your team.

Built for Google Workspace users

Drag conveniently lives inside Gmail. This means no more switching back and fourth between Gmail and a Shared Inbox tool.

It also natively connects to other Google Workspace apps and is easy to install and easy to set up. No training required.

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inbox zero
Drag App Gmail plug-in

The most visual Shared Inbox around

We understand different teams have different ways or working. That’s why flexibility and visualization have been in our DNA from Day 1.

Pick which view you want for each of your Shared Inboxes: list view, preview view or kanban view.

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Powerful automations

Drag offers different ways to automating workflows. From automation rules like auto-tagging or auto-assigning, all the way to email templates or automated email follow-ups, free up your time so you can focus on what matters.

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Gmail Drag App

Reporting at your fingertips

Reporting gives you clear insights into team performance and identifies where to improve. From volume of incoming emails to response times, know exactly where to focus on next.

Download reports in seconds for easy analytics and data sharing.

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Integration to 5,000+ apps

Integrate Drag to 5,000+ apps with our Zapier integration. From creating contacts in a CRM from incoming emails to creating cards from a website form, the options are endless.

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Secure by design

We are a Google Cloud Partner and follow strict safety measures at every level to ensure safety of our systems and services. Starting by the fact that we do not store your emails. 

We are GDPR ready and our technical team is fully trained to implement security best practices.

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Our customers say it best.

Don’t just take our word for it, read how things changed for the better when they switched to Drag.

“We discovered Drag on a hunt to solve the forever problem of shared inboxes as well as how to consolidate the incoming messages. I now can check almost 10 inboxes in one single interface and that’s seriously priceless. Recommended 11/10.”

💬 Jean F. Quéralt on Chrome Store

“Being able to work efficiently with multiple team members in a Gmail shared inbox using its collaborative features like assignments, tasks, chats, notes, and internal discussions are very helpful. The Kanban board offers a visual way to speed up task workflow by dragging to different columns.”

💬 Non-profit Organization user on G2

“The best application for the business. The shared inbox and the ticketing system of the software enable the features to chat internally and also solve the issues with the best ease and increase the team productivity.”

💬 Kamal S. on G2

Trusted by 23,000+ customers.