Workspaces
See your inbox the way you work
Kanban boards for visual thinkers. List view for fast scanners. Preview pane for power users. Switch in one click. Your emails, your layout.
- 200,000+ users
- 4.7 on G2
- No credit card
Three views. One inbox. Zero compromise.
Kanban boards
Kanban board
Visual columns for every stage of your workflow: To Do, In Progress, Waiting, Done. Drag cards between columns. See the status of every conversation at a glance. The view that made Drag famous and the one most teams start with.
List view
List view
Familiar email layout with enhanced team features. Fast scanning for high-volume inboxes. Sort by date, assignee, tag, or status. Everything you love about a traditional inbox, plus assignment, tags, and collaboration.
Preview pane
Preview pane
List on the left, full email detail on the right. The fastest way to triage. Scan subjects, read content, reply, move on. Power user mode for teams that process hundreds of emails per day.
Your shared inbox, accessible from any AI tool.
Connect your inbox to the AI tools your team already uses. Read, reply, assign, and resolve through MCP, API, or Drag Agent.
Drag Agent
Classifies, drafts, and resolves tickets end-to-end.
MCP Server
25 tools for read + write access from any AI client.
REST API
Boards, threads, contacts, automations. Webhooks included.
AI Drafts
Reads the thread, drafts a reply in your team's tone.
Auto-classification
Tagged by intent, sentiment, and urgency automatically.
Knowledge base
Answers grounded in your docs, emails, and tools.
Your boards, your rules
Customise every board to match your workflow.
Rename columns, add custom fields, and save filtered views.
Rename columns to match your workflow. Rearrange them. Expand or collapse. Add custom fields for data specific to your team: contract value, priority level, department, SLA deadline. Save filtered views so you can jump straight to 'my urgent emails' with one click.
Different teams use different views on the same board. Your support manager sees the Kanban overview. Your agents work in preview pane mode for fast triage. Your operations team uses list view sorted by due date. Same inbox, different perspectives. Everyone sees what they need.
Saved views combine filters, sorts, and column visibility into one-click workspaces. Create a view for 'My urgent emails', another for 'Unassigned this week', another for 'VIP clients only'. Your team stops searching and starts working.
“Drag is the workflow extension of my dreams, bringing together Gmail + Trello to create organizational magic!”
Madison Ingraham
Data Admin & IT, CBH Homes
The inbox for teams and agents.
AI drafts, classification, and summaries included on all plans. 7-day free trial, no credit card required.
200,000+ users · 4.7 on G2 · CASA & SOC 2 certified
