Works with Cursor
Handle support emails without leaving your editor
You’re deep in code and a support email comes in. With Drag in Cursor, you read it, draft the reply and get back to work, without switching tabs.
Who's waiting longest on support@? Assign the three oldest to Sarah and draft replies.
Found 3 unanswered threads on Support:
✓ All 3 assigned to Sarah Chen
✓ 3 drafts ready. I'll ask before sending.
used: list_threads · update_card
See it work
Ask in Cursor. It happens in Drag.
Every answer comes from your team’s Drag boards, and every change lands back in Drag where the whole team can see it.
Summarize the unread threads on our Support board and tell me which need a reply today
Found 3 unread threads on Support:
Daniel's is the most urgent. Want a draft?
used: list_threads · get_thread
Setup
Connect it in about two minutes
Get your API key
Copy it from app.dragapp.com → Settings → Integrations.
Add to .cursor/mcp.json
Paste the config below, with your API key in place of your-key-here.
Restart Cursor
Restart Cursor. Drag’s tools appear in its MCP settings, ready for the agent to use.
.cursor/mcp.json
{
"mcpServers": {
"dragapp": {
"command": "npx",
"args": ["-y", "@dragapp/mcp-server"],
"env": { "DRAG_API_KEY": "your-key-here" }
}
}
}Why this combination
Why Cursor + Drag
Every switch out of the editor costs focus. Drag in Cursor removes one of the most common ones: checking the support inbox.
When a support email is about the code you have open, you can read it, check the stack trace, fix the bug and draft the reply in one place.
This isn’t about running a whole support operation from Cursor. It’s about handling the emails that are about your code, from the tool where your code lives.
Also works in
Drag · with Varley
The inbox your team and Varley work in together
Shared inbox, boards, live chat and WhatsApp for Gmail teams, with Varley, Drag’s AI, included from $18. Plus an MCP server your own AI tools can drive.
Frequently asked questions
How do I add Drag to Cursor?
Add Drag’s server to .cursor/mcp.json with your API key (the config is above), then restart Cursor. Drag’s tools then show up in Cursor’s MCP settings.
Do I need a Drag account?
Yes. The connector works on your team’s Drag boards, so you need a Drag account and an API key. Drag starts with a 7-day free trial, no card needed.
Can Cursor send email from our shared inbox?
Yes, through Drag’s send tools, which act on your real inbox. Cursor’s agent asks before it runs a tool unless you have set it to run tools automatically, so keep approval on for sending.
Does it work in Claude, ChatGPT or Claude Code too?
Yes. The same server connects to Claude as a custom connector, installs from ChatGPT’s Plugin Directory, and runs in Claude Code from one command.