G Suite

Google Forms: The Ultimate 2020 Guide

By 2nd June 2020 July 1st, 2020 No Comments
Google Forms

Filling up a form for a survey, usually to request something, to make a statement, an order, or even a complaint is a widespread activity in everyone’s life. Although still used, paper forms evolved to its online versions, that you can create with software like Google Forms, the survey administration app from G Suite, that allows you to create forms and questionnaires within a few minutes.

Google Forms is included in the G Suite Office package along with Google Docs, Google Sheets, and Google Slides. As well as all these apps, Forms is accessed on your browser, it’s simple to use and has collaboration features.

Find more about all the Google Forms’ features, discover its hidden tools, and tips and tricks to make the best use out of this tool.

What is Google Forms, and why to use it?

google forms

Google Forms is a cloud-based questionnaire and survey software. This means that you can create all your forms online in your browser. It was launched in 2008 as simple integration with Google Sheets. In this version, you had to use three different sheets: one to add a form, one to format it, and another one to see the responses it acquired. Later in 2016, Forms became an independent app, with more advanced features.

Now you can create and manage the data you receive from forms directly on Google standalone app without the need to use Google Sheets as before.

Forms has many characteristics in common with the other G Suite office apps, such as real-time collaboration and personalization. Let’s have a look at these features.

All your forms online

Since Google Forms is a cloud app, you don’t need to install it on your computer. It gives you the mobility of editing and managing your forms from any device, anywhere and whenever you need to. You just need the internet to access it in your browser.

Since many computers nowadays don’t have much space in storage, solutions like Forms can be beneficial. First, because you won’t use space on your Hard Drive with one more software, and won’t use any additional percentage of your memory while you use it. Since all your files will be safe and sound in the cloud, in your Google Drive account, you don’t need to have all your documents on the computer.

Save time with templates

When you don’t have much time to create a form from scratch, you can use templates. First, go to https://docs.google.com/forms/, and on the top of the page, you will find options under the “Start a new form” section. Next, click on the link “Template Gallery” to check all the templates available. Then there will be two tabs if you are a G Suite user. On the tab General the models will be separated in categories:

  • Work: Job Application, Work Request, Time Off Request, Customer Feedback, and others;
  • Personal: Contact Information, RSVP, Event Registration, and more;
  • Education: Assessment, Worksheet, Course Evaluation, and also the option to build a new quiz.

Remember that you can also create your templates while building new ones. They will be on the tab with your domain’s name.


If your computer shuts down by any motive, or if the internet goes down, your forms will be safe and sound in your cloud storage, and with the latest version, you edited. So every time you finish writing a form, Google Forms automatically saves it. It means there is no button “Save file” that you need to remember to hit every once in a while.

Exploring Google Forms

When you select to create a new Google form or edit a template, the screen editor will appear. It has a simple layout, easy to understand, and you will be able just to start using it with no difficulties. Then you are going to see the form on the center of the screen, with a title preset as “Untitled form” and right under a description. Besides, notice that above the title, there are two tabs:

  • The one you are already in “Questions”, where you will build your form;
  • And the tab “Responses”, where you will be able to see responses your Google form will get.

google forms

On the right side of the form, there is a toolbar, where you can set new fields in your form. The plus icon allows you to add new fields for questions in the form. The second icon representing a sheet with an arrow enables you to import questions from other existing forms. The “Tt” icon adds another title and description in the form, which is useful when you want to separate the Google form in different sections with distinct matters. You can also add images in your form by clicking the picture icon, or even a video with the play icon. Also, the two bars aligned icon allows you to create a section within your Google form.

Now, on the top-right menu, you will find the following icons with their respective functions:

Forms menu

  • Customize Theme: change the theme and background color, add an image on the header, change the font style;
  • Preview: See how your Google form will look like with the current editions;
  • Settings: Control how your form will perform, set up a quiz, and the way it will be presented;


  • Send: opens the popup with options to share the Google form;

On the three dots icon, there are extra options, such as Undo actions, make a copy of the archive, send it to the trash, print it, and even set add-ons.


The tab Responses will contain all the responses you have received in your Google form. There you can also choose to start/stop receiving answers by clicking the toggle button that will change from “Accepting responses” to “Not accepting responses”. The latter displays a box to type a message for respondents to explain that the form has closed.

Click the Google Sheets icon on the top, to link your form to a spreadsheet. This way, you can control the data in a spreadsheet, making it easier to visualize and manage. You can create a new Google Sheet or select an existing spreadsheet.

responses tab

On the three dots icon, you can print, download and delete the responses, as also unlink a form from a Google spreadsheet, choose a destination for the answer, and enable an email notification each time you receive a new response on the form.

How to build a form

Creating your new Google form is simple, and you can do it in some different ways. So first, to create forms directly on Google Forms app, just go to www.docs.google.com/forms. There you will be able to choose “Blank”, to start building a form from scratch, or choose a template.

creating a form

You can also create a new Google form while using any of the other G Suite Office apps (Docs, Sheets, or Presentations). This works as a useful shortcut while you are working on different kinds of documents. Just click on the tab “File” on the menu of the app you are in, then hover to “New”, and choose “Form”.

In Google Sheets, go to the tab Tools and click “Create a Form”. Right after that, a form with the same title as your spreadsheet will be created.

How to create a form

The second step is to type the title and description of your new form. After that, it’s time to set your Google form fields to add your questions. By default, there will be a box with a multiple-choice question that you will be able to change the type by clicking on “Multiple Choice”. Then a drop-down list will appear, and you can choose the style that makes more sense to your forms.

Google Forms fields

There are 12 field types in Google Forms between question types, text, video, and also photo.building forms

  • Short Answer: This is the ideal field for requirements that need a few words, such as email addresses, names, answers that can need to be longer, and also for numbers. Remember to set validations on this field, so you can get the answers you expect.
  • Paragraph: It’s a field for longer answers, mostly used for feedbacks and more detailed responses. You can validate length and regular expressions.
  • Multiple Choice: It allows you to list options of answers, so the users select one. It’s possible to set the form to jump to another section depending on the response or even shuffle the answer options.
  • Checkboxes: It works similarly to multiple-choice, but the respondents can select as many answers as they want. There’s a data validation for the number of replies they can choose.
  • Drop-down: Creates a menu with the options. It also allows the opportunity to jump and shuffle options. Choose this option to make your form appear more condensed.
  • Linear Scale: It allows the respondents to select a number in a range. So you can set a scale from 0 or 1 to 2-10, putting the adequate labels for the options.
  • Multiple Choice Grid: In this option, you will add questions as rows, and options about them as columns. You can include as many rows and columns as you want. Also, be sure to use the preview the whole time to check how the design of the question using this style will be displayed.
  • Date: Mostly used to collect birth dates, or for event forms. You can ask for a day and month, but the year and time are optional.
  • Time: You can request a length of time in hours, minutes, and also seconds;
  • Image: You can upload an image from your computer, take a photo from your webcam, choose one from a link or your Google Drive, or search Google Images for photos.
  • Video: Moreover, you can add YouTube videos to your form by searching for videos or inputting a link.


In each field, there is a copy button to duplicate it and help you save time when there are similar question types. There’s also a trash can icon that allows you to delete the question. Moreover, you can click the toggle button to choose if the answer to that field is required.

When you click the three-dot sign icon, a drop-down menu will appear with other settings for your question field. You can mark the following options to be shown on the field: description, response validation, shuffle option order.

field forms


How to build a Google Forms quiz

In Google Forms, you can create quizzes by using the Quiz mode. To do that, click the gear icon on the top-right of the screen. A pop up of settings will open, and you need to select the tab “Quizzes”. After that, click the toggle button on the section “Make this a quiz” to turn on this option. Right below, it’s possible to choose if you want to deliver the results “immediately after each form submission, or “later, after manual review”.

Also, you can set what the respondent will be able to see: missed questions, correct answers, or point values.

google forms quiz
When this option, the Answer Key button will appear on the bottom left of each question.  Then you need to click it to select the correct answer for the problem. There is also the possibility to add feedback on each solution, being accurate and incorrect. For example, you can include a link for respondents to check more info about that question.quiz

However, have in mind that the quiz questions must be on the following types of fields: multiple choice, checkbox, and drop-down.

Google Forms tips and tricks

To enhance your experience with Google Forms, we have prepared some tips and tricks that will make you much more comfortable while using this tool.

Collaborate in real-time

All the G Suite Office apps have this feature in stock, and with Forms, it wouldn’t be different. Presuming that you are building a form with your team, it makes sense that everyone can collaborate on it in real-time.

google forms collaboration

So, to start building a form together, go to the three dots icon on the top-right of your screen, and select Add Collaborators. Then a pop up will open, and you can just type each one of the collaborators’ email addresses. On the section Get Link, you can also click on “Change” and choose if you want the people you are sharing with just to view or edit the form. Then click on “Copy link” and share it with your collaborators via email or other channels.


add-ons google forms


You can improve your experience in Forms with add-ons that can help you construct new surveys. Also, you can connect to third-party tools, and integrate your Forms data with other G Suite applications (like Google Sheets).

Form Notifications: Use it to send custom email notifications to you and your respondents. For example, if you want to send them the details about the form results, or thank them for answering it.

Form Limiter:  If you need to limit the number of responses in a poll or survey, use formLimiter to set a max number of responses, at a date and time, or when a spreadsheet cell equals a value. For instance, after achieving the limit of 1000 answers, or the date 05/05/2020, the add-on will shut off your form automatically.

form limiter


Form Ranger: With this add-on, you can populate the multiple-choice, list, checkbox, and grid options from columns in any Sheet or Doctopus roster.

Data Scope: Collects data offline, manage field teams, and share business insights. This feature allows your respondents to answer personalized mobile forms from their devices.


Useful Keyboard Shortcuts for Google Forms

Keyboard shortcuts are ideal for speeding things up and improve your processes in your daily activities on the internet. It wouldn’t be different when it comes to Forms. Here are some shortcuts that will undoubtedly be useful to you while building your forms:


Show list of keyboard shortcuts

Ctrl + /
Print Ctrl + p
Preview Ctrl + Shift + p
Settings menu Ctrl + e
Insert question Ctrl + Shift + Enter
holding Ctrl, press I then i
Insert title and description holding Ctrl, press I then h
Insert image holding Ctrl, press I then p
Insert video holding Ctrl, press I then v
Insert section holding Ctrl, press i then b
Move item up Ctrl + Shift + k
Move item down Ctrl + Shift + j
Delete item Alt + Shift + d
Duplicate item Ctrl + Shift + d
Undo Ctrl + z
Redo Ctrl + y
Ctrl + Shift + z
Move to next field Tab
Move to the previous field Shift + Tab
Mark as correct Ctrl + Shift + c
Mark as incorrect Ctrl + Shift + i

Wrapping up

Google Forms turns out to be an excellent choice for people who need to be quick while building forms or quizzes. In conclusion, it is effortless to use and customizable, offering templates to save you time, and add-ons for a better experience within the app.

Above all, we hope that you find this guide useful to understand Forms and its features fully and that it can fit all of your purposes whenever you need to set up new polls or surveys.

If you wish to continue learning more about G Suite, we have other complete guides that can help you:

Google Chat: The 2020 Definitive Guide
Managing the G Suite Admin Console
How to set up G Suite: The Ultimate 2020 Guide

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Samantha Anacleto

Author Samantha Anacleto

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