What Gmelius costs in 2026, plan by plan with conversation caps, plus five years of archived captures showing an entry price that changed name and number four times.
Nick Timms · Jul 25, 2026 · 5 min readHow much have support tools raised prices since 2021? Five years of archived pricing pages show the seat barely moved while the real cost moved elsewhere.
Nick Timms · Jul 24, 2026What a help desk really costs a 3-8 person team in 2026, seat cliffs, AI fees, and the honest question first: do you need one, or is a shared inbox enough?
Nick Timms · Jul 21, 2026Seat prices are the smallest part of the bill. The real cost of a shared inbox is the pricing model: caps, per-outcome AI, expiring credits. Here is the math.
Nick Timms · Jul 5, 2026How MCP changes customer support: connect your shared inbox to Claude or ChatGPT and run triage, drafting, and reporting by prompt.
Nick Timms · Jun 20, 2026Manage your team's shared inbox from Claude, ChatGPT, or any AI tool: assignment, labels, drafts, and reports, all by prompt via MCP.
Nick Timms · Jul 4, 2026How support teams use a shared inbox to handle high email volume, reduce response times, and scale customer support without a full helpdesk platform.
Duda Bardavid · Jul 25, 2026What a shared inbox is, how it works, which teams need one, and how to choose between Drag, Hiver, Gmelius, Front, and the other leading tools in 2026.
Duda Bardavid · Jul 21, 2026Need to automate your responses and enhance your relationship with customers? Here's our guide to success and best use cases!
Lorena Pimentel · Jun 2, 2025WhatsApp on two phones (or even more devices) can help your productivity. Learn how to implement it for your team!
Lorena Pimentel · Apr 28, 2025Learn how to set up auto-replies in WhatsApp Business to respond to customers instantly. Step-by-step guide with examples from DragApp.
Duda Bardavid · Jul 19, 2026Drag App has compiled the latest WhatsApp statistics. The list includes data on WhatsApp usage, user demographics, and more.
Duda Bardavid · Mar 17, 2025