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The Inbox

The Inbox

AI agents, shared inboxes, and the future of email at work.

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AI Assistants

AI Prompts for Email and Support: The Drag Prompt Library (2026)

The Drag prompt library: ten pages of AI prompts for email, shared inboxes, and customer service, with worked examples. Some run a connected inbox themselves.

Nick TimmsNick Timms · Sep 11, 2026
AI Assistants

AI Prompts for Email Triage and Inbox Zero: 15 That Clear the Queue (2026)

15 AI prompts for email triage and inbox zero: the morning sort, the backlog purge, and the routine that keeps you at zero. Three run a connected inbox.

Nick TimmsNick Timms · Sep 3, 2026
AI Assistants

AI Prompts for Support QA and Tone: 15 That Fix Replies Before They Send (2026)

15 AI prompts for support QA and tone: rewrite passes that fix drafts before they send, pre-send checks, a scoring rubric, and three that QA the real queue.

Nick TimmsNick Timms · Sep 3, 2026
AI Assistants

AI Prompts for Support Reporting and Weekly Reviews: 15 That Pull Real Numbers (2026)

15 AI prompts for support reporting: turn inbox metrics into decisions, diagnose slow reply times, and four connected prompts that pull the real numbers.

Nick TimmsNick Timms · Sep 3, 2026
AI Assistants

Email MCP Servers: The Best One for Each Job, Compared (2026)

Email MCP servers compared by job: the shared inbox route for teams, Outlook's Work IQ, Resend and Mailgun for sending, and AgentMail for agent inboxes.

Nick TimmsNick Timms · Oct 20, 2026
AI Assistants

Gmail MCP: Every Way to Connect Gmail to an AI, Compared (2026)

Five ways to connect Gmail to AI in 2026: a shared inbox MCP for teams, Claude's Gmail connector, Google's official server, community servers, aggregators.

Nick TimmsNick Timms · Oct 20, 2026
AI Assistants

AI Prompts for Customer Service: 18 That Handle Real Tickets (2026)

18 AI prompts for customer service that hold up on hard tickets: angry customers, refund refusals, troubleshooting. Three run a connected inbox themselves.

Nick TimmsNick Timms · Sep 3, 2026
AI Assistants

AI Prompts for a Shared Inbox: 15 That Run a Team's Email (2026)

15 AI prompts written for team inboxes, not personal ones: triage, handoffs, team-voice replies, and weekly reports. Three run a connected inbox themselves.

Nick TimmsNick Timms · Oct 14, 2026
AI Assistants

How to Connect Gmail to Gemini: The Part That's Built In and the Part That Isn't (2026)

You do not need to connect Gmail to Gemini: it is already inside Gmail. What most people are actually looking for is the reverse direction, the paid split, or the reason it is missing. All three, honestly.

Nick TimmsNick Timms · Sep 3, 2026
AI Assistants

Claude Skills and Plugins in 2026: What They Are and Which Ones Matter for Work

Claude Skills and plugins explained for people who do not write code: what a skill actually is, the four that ship with Claude, where they work, the limits nobody mentions, and how skills differ from connectors.

Nick TimmsNick Timms · Aug 14, 2026
AI Assistants

Best ChatGPT Connectors for Email in 2026: Inbox, Marketing, and Sending

The best ChatGPT connectors for email in 2026: Gmail, Outlook, shared team inboxes, and the marketing and transactional tools people confuse them with. What each one can actually do with your mail, including what changed when Gmail gained send.

Nick TimmsNick Timms · Oct 14, 2026
AI Assistants

Best Claude Connectors for Communication in 2026: Email, Slack, and WhatsApp

The best Claude connectors for team communication in 2026: Gmail, Outlook and Teams, Superhuman, Slack, Intercom, WhatsApp, and the shared inbox. Which channels each covers, what Claude can do on each, and where the read/write line falls.

Nick TimmsNick Timms · Aug 13, 2026
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