Built great customer relationship
without leaving your inbox.
- Share group emails like support@
- Organize customers and conversations in visual boards
- Centralize and standardize CS workflows
- Collaborate across functional teams
- Automate your workflows with rules
- Report on your CS team’s activity
Built for CS teams in G Suite.
Most customer communication start as emails. So stop switching between Gmail and lots of customer service tools.
One central space for Customer Success workflows.
Easily manage your main customer success workflows from the place where most things start and end – your inbox. Use Drag boards to run customer onboarding, customer support, customer outreach and overall conversations. All right from Gmail.
Standardize your team workflows.
Standardize Customer Success workflows with our building blocks: inboxes, tasks, checklists, team assignment, notes, links, files, email templates and follow ups. Ensure consistency across your team and make sure no steps are missed.
Collaborate across functional teams.
Need information from different teams, like handoffs from the Sales Team? Or need to escalate technical issue to the IT team? Share boards or individual emails or tasks across different teams in 1 click.