Original shared inbox statistics from five years of archived pricing data: median prices, the tools that raised them, how the category compares to inflation, and what AI support pricing really looks like in 2026. Every figure carries a receipt.
Nick Timms · Aug 6, 2026Sierra's contracts reportedly start near $150K a year. The best Sierra alternatives for 2026 across every tier: enterprise peers, per-outcome agents from $0.05 per conversation, specialists, and the seat-included approach, all priced honestly.
Nick Timms · Aug 18, 2026What an AI shared inbox actually does for a team, the three types of tool that share the name, the three ways vendors bill for AI, and the six things to check before you buy.
Nick Timms · Aug 5, 2026Two types of agentic CRM exist, walled and open, and the split decides your costs and your lock-in. Verified 2026 pricing, sized for small teams.
Nick Timms · Aug 1, 2026ChatGPT reads Gmail through its built-in connector on paid plans, and OpenAI excludes that data from training. What the connector can and cannot do, the setup, and the routes the how-to guides skip: MCP and team inboxes.
Nick Timms · Sep 3, 2026Cursor has no built-in Gmail connection, so every setup runs through MCP. The two routes that work in 2026, the config that goes in .cursor/mcp.json, and the one warning about open-source Gmail servers most guides skip.
Nick Timms · Sep 3, 2026A buildable architecture for AI-era customer support: five layers with real costs, the verified map of MCP-ready platforms, a copyable escalation policy, and the same team costed three ways.
Duda Bardavid · Aug 31, 2026Superhuman now starts at $25 per user per month, and the tier people actually want is $33 to $40. The 8 best alternatives for 2026, priced from every vendor's own page, plus the honest answer for teams.
Nick Timms · Sep 14, 2026Every Missive plan priced for 2026, the 5-user cap on the $14 tier, and the unadvertised free plan with a 15-day memory its pricing page no longer shows.
Nick Timms · Aug 18, 2026Zendesk's 2026 plans from $19 to $115 an agent, the add-ons that stack on top, and the AI meter whose rate Zendesk does not publish anywhere.
Nick Timms · Sep 7, 2026What Gmelius costs in 2026, plan by plan with conversation caps, plus five years of archived captures showing an entry price that changed name and number four times.
Nick Timms · Aug 18, 2026How much have support tools raised prices since 2021? Five years of archived pricing pages show the seat barely moved while the real cost moved elsewhere.
Nick Timms · Sep 11, 2026
