Looking for Gmail Delegation?

Use Drag to seamlessly delegate emails to your assistant or team members, with Drag’s Gmail delegation.

Try Drag for FreeGet a Demo
DragApp best Team Inbox

(No credit card required. #1 Google Featured, Gmail App)

What is Gmail Delegation?

Sometimes it’s faster for one of your team to get stuff done. Delegating an email makes this possible. Let your assistant or team members manage your emails on your behalf. Imagine how productive you could be if you only deal with the emails that you need to? That’s what Gmail delegation means.

“Delegate emails or tasks to your assistant or team members right from Gmail.”

Here’s how we think

The Gmail Delegation feature offered by Google allows users to provide someone else with access to their inbox and emails. It is definitely a more convenient and secure solution than forwarding emails or sharing passwords.

Gmail Delegation is great in several use cases. For example, executives who use an executive assistant to manage their emails and calendar. Or teams who share an email address.

However, Google’s Gmail Delegation has several fundamental limitations. Some of them can be real deal-breakers for teams to delegate emails in a productive and secure manner. For example, you cannot choose which emails to share. Besides, you cannot change sender alias. In addition, you cannot share emails cross-domains. And several other limitations.

We created this page to explain why you should consider Drag if you are interested in doing Gmail Delegation properly.

We hope this helps…

Nick Timms
, Co-Founder @ Drag

The  TOP  reasons why companies use Drag for Gmail Delegation


Choose which emails to share / delegate

Sharing a whole inbox can be mery counterproductive when you only want to share some of the emails with your virtual assistant or team members. With Drag, you can select the exact emails and tasks that you want to be shared. Sharing emails in Drag is easy. You just need to create a custom Shared Board with your assistant and populate the board with the emails that you want to share.


Allow others to reply to emails from your alias

Forwarding emails to virtual assistant is not ideal for delegation, given that the responses will come from his/her own email address. If you don’t want the recipient of an email to know that you are not the person typing that reply, this is easy with Drag. Your assistant can select if he/she wants to send the email from his/her own email address or from yours.


Delegate emails cross-domains

Gmail Delegation doesn’t allow users to share inboxes and emails cross-domains. Users can delegate emails only to other users within the same organization. This means that if you have a domain @company.com but your assistant uses @gmail.com, the delegation cannot be done. In Drag, it’s possible to share boards cross-domains, no limitations. This means you are not forced to purchase a G Suite domain to each of your team members to be able to share / delegate emails.


Work in a visual way

Finally, visual workflows are proven to make your team work faster and happier. For example, tools such as Trello, Monday.com, Asana and Jira all use a visual way of working, called Kanban. It kicks the ass of traditional lists. Nowadays, almost every task management software offers this and Drag brings this to email also to make your life easier also. Optionally, of course.


Stop sharing passwords

Sharing emails passwords is dangerous. With Drag you can share emails from within your own email address, and your assistant will be able to read and reply to them from his/her own emails address too. No more sharing passwords.

Everything Inbox for teams

This means no more navigating between tools or forwarding or cc’ing between internal teams. In short, Drag turns Gmail into an Everything Inbox for Teams – one single workspace to run your business.

Shared Inbox    COLLABORATION   

Drag instantly turns Gmail into the Everything Inbox for teams. Share company emails such as support@, sales@ right inside Gmail.

Multiple boards    WORKFLOW   

Your team can use shared boards and shared inboxes like they were their own – it can be used for anything from a simple Help Desk and CRM to a Marketing board.

Gmail delegation

Email delegation    COLLABORATION   

Need to delegate emails or tasks to someone, like your assistant? Simply select specific emails or tasks and allow team members to get things done on your behalf.

Kanban / list views    WORKFLOW   

Drag turns Gmail into a Kanban layout (we call them boards). It’s a proven way to be more organized. You know how to use Gmail, so no training needed.

Tasks in inbox    WORKFLOW   

Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox.

Email assignment    COLLABORATION   

Get work done faster by assigning emails and tasks to the best-placed team members. You can see, at a glance, who’s working on what.

@mentions    COLLABORATION   

@mention your team to start a real-time chat with someone to solve a Help Desk ticket faster, or to close a deal with more value. You can chat, internally, on any shared emails or tasks.

Internal team chat    COLLABORATION   

A private space for you and your team. Add context to any conversation by collaborating behind the scenes with your team.

Email notes    WORKFLOW   

Can’t remember some details? Add notes to any email so you’re always have information to hand.

Gmail delegation

Checklists    WORKFLOW   

Most emails come with things to get done. Separate these out and add them as actionable tasks.

Due dates    WORKFLOW   

Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date.

Drag to boards    COLLABORATION   

Drag works across boards. Received an email directly to you? Drag it to a team board so your entire team can help solve faster.

Sort emails / tasks    WORKFLOW   

Emails come and go, sometimes it’s hard to keep track. Keep your inbox organized by dragging emails to different columns on your board. It’s really as simple as that.

Filter emails / tasks    WORKFLOW   

Filter your boards so that you can focus on the things that matter most. You can filter by person, statuses, colors and labels.

Color coding    WORKFLOW   

Get a better overview of your boards by color-coding them based on time zones, urgency levels or anything that works best for you.

Approved Google secure  SECURITY 

Officially approved by Google-appointed third party security assessors.

Gmail add-on    MOBILE   

Work on Drag on the move. Drag’s Gmail add-on installs across devices and help organize your boards when you don’t have access to your computer.

Calendar integration    INTEGRATION   

Drag syncs. with your Google Calendar. Any email or task with a due date attached, will be automatically added to your Google Calendar so your team knows when stuff needs to be finished.

Column automation    WORKFLOW   

Easily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team.

* Merge cards    INTEGRATION   

Merge cards into a collections to save time and energy. Group different emails and tasks into one single card to better manage your work.

Shared labels    COLLABORATION   

Share labels and organize your boards across your team with shared labels.

Gmail delegation

Shared drafts    COLLABORATION   

Work together on replies. Collaborate using shared drafts. Write a reply and have your colleague check it before sending.

Gmail delegation

Google Groups    INTEGRATION   

Connect Google Groups to boards for your team to immediately manage the Groups inbox.

Reply as @alias    COLLABORATION   

Reply as yourself, your team or as the shared inbox address such as sales@ or support@.

* Activity log    WORKFLOW   

Get a full history of all actions on a board. Learn what and when you need to deal with an email or task.

Want to see more?

* Above all, we are working to deliver on our vision of the Everything Inbox. Please view and feedback on future features

drag app

AND we created the category of the Everything Inbox for you.

Here is the defining moment…

In other words, here is us defining the new category of the Everything Inbox. After that, others have since attempted to follow with “Team workspace in Gmail”, “Collaborative Workspace in Gmail” and other expressions. But we are creating a category and have a clear vision from day one to deliver first Everything Inbox for teams – one single workspace to run your business.

As featured in

5 stars from customers

See what customers are saying about the Everything Inbox

shared inbox in Gmail
Kanban Gmail
DragApp Kanban Gmail
Drag best Kanban Gmail

We’ve helped 30,000+ companies

create one single workspace to run their business

Want to learn more about Drag?

Try Drag now or get a 1:1 demo below

Try Drag for FreeGet a Demo