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LatestAI AssistantsAlternativesCollaboration & ProductivityCompany UpdatesEmail ManagementFeaturedGoogle WorkspaceShared Inbox

The Inbox

The Inbox

AI agents, shared inboxes, and the future of email at work.

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Alternatives

7 Best Front Alternatives in 2026

Front runs $25 to $105 a seat, caps Starter at 10 seats, and charges AI as add-ons that stack. The seven best alternatives for 2026, compared on what they actually cost once AI is included.

Nick TimmsNick Timms · Aug 19, 2026
Alternatives

7 Best Hiver Alternatives in 2026 (Cheaper, AI Included)

Hiver runs $25 to $85 a seat, and prices only move one way. The 7 best alternatives for 2026, compared on verified pricing and honest fit.

Nick TimmsNick Timms · Sep 11, 2026
AI Assistants

How to Run Customer Support Inside Claude or ChatGPT

Run customer support from Claude or ChatGPT: triage the queue, draft replies, and pull metrics by prompt, without opening your inbox.

Nick TimmsNick Timms · Jul 4, 2026
Alternatives

7 Best Gmelius Alternatives in 2026 (Pricing Verified)

Gmelius is refocusing on ops teams and agentic email, per its own blog. If you run a support inbox: all 7 alternatives compared, prices verified and dated, plus which ones an AI assistant can operate.

Nick TimmsNick Timms · Sep 15, 2026
AI Assistants · Shared Inbox

MCP for Customer Support: The Complete 2026 Guide

How MCP changes customer support: connect your shared inbox to Claude or ChatGPT and run triage, drafting, and reporting by prompt.

Nick TimmsNick Timms · Aug 26, 2026
AI Assistants · Shared Inbox · Featured

How to Manage a Shared Inbox from Claude, ChatGPT, or Any AI Tool (2026)

Manage your team's shared inbox from Claude, ChatGPT, or any AI tool: assignment, labels, drafts, and reports, all by prompt via MCP.

Nick TimmsNick Timms · Jul 4, 2026
Shared Inbox

Shared Inbox for Customer Support: How to Scale Without a Helpdesk

How support teams use a shared inbox to handle high email volume, reduce response times, and scale customer support without a full helpdesk platform.

Duda BardavidDuda Bardavid · Jul 25, 2026
Shared Inbox

What Is a Shared Inbox? The Complete Guide for Teams in 2026

What a shared inbox is, how it works, which teams need one, and how to choose between Drag, Hiver, Gmelius, Front, and the other leading tools in 2026.

Nick TimmsNick Timms · Sep 14, 2026
AI Assistants

The best AI-powered time management tools for 2026

AI time management tools are great to improve team efficiency with modern resources. Here are some suggestions to optimize many workflows.

Lorena PimentelLorena Pimentel · Feb 3, 2026
AI Assistants · Email Management

How to write professional emails using AI

Professional emails using AI are faster and clearer (but only if you know how and where to prompt them). Here's our guide to best practices!

Lorena PimentelLorena Pimentel · Nov 11, 2025
AI Assistants

50+ ChatGPT Prompts for Writing Perfect Emails in Any Situation

50+ tested ChatGPT prompts for emails: team updates, support replies, sales, scheduling and marketing, plus the prompt pattern that cuts editing time.

Duda BardavidDuda Bardavid · Sep 2, 2026
AI Assistants

Gmail AI Assistant: Top 5 Tools to Supercharge Your Inbox in 2026

A Gmail AI assistant can optimize your inbox work and enhance workflow productivity. Here's how and why you should use one!

Lorena PimentelLorena Pimentel · Nov 11, 2025
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